Bodyshop Performance Manager

7 days ago


Nottingham, Nottingham, United Kingdom ACTIVATE GROUP LIMITED Full time
Job Title: Bodyshop Performance Manager

We are seeking an experienced and skilled Vehicle Damage Assessor to join our team as a Bodyshop Performance Manager at our state-of-the-art Nottingham body shop.

The successful candidate will be responsible for overseeing all aspects of the bodyshop, ensuring customer service level agreements (SLAs) and site key performance indicators (KPIs) are met while maximising profitability.

Key Responsibilities:
  • Regularly and consistently review site KPI performance to identify areas of potential shortfall against plan, delivery of average repair cost target, CSI targets and customer service scores.
  • Carry out a visual inspection to identify any accidental damage caused to avoid uninsured loss damage costs.
  • Verbal explanation of the repair procedure and process to the workshop and customers and variable levels of understanding.

The ideal candidate will have a strong understanding of vehicle damage assessment and repair, with excellent communication skills and the ability to work effectively in a fast-paced environment.

Estimated Salary: £40,000 - £55,000 per annum

Benefits:
  • 33 days holiday (including bank holidays)
  • Annual performance bonus
  • Health Shield cash health plan for all
  • Annual pay review
  • Enhanced Maternity / Paternity pay
  • Life assurance: three times basic salary
  • Free breakfast cereals and milk daily
  • Free fruit – every Monday
  • Free breakfasts sent to site every Wednesday


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