Apprentice Branch Manager

20 hours ago

Hereford, Herefordshire, United Kingdom Vertu Motors group Full time
TPS Centre Manager Job Description

Vertu Motors Hereford TPS is seeking a highly skilled and experienced TPS Centre Manager to lead our successful team. This is a unique opportunity to join our team in a senior role and contribute to the growth and development of our business.

We are offering a competitive basic salary with an OTE up to £50,163 plus a range of company benefits.

Key Responsibilities:
  • Ensure the Centre targets and business objectives are achieved
  • Translate overall sales targets into departmental targets and, with first line management, set challenging but achievable goals
  • Ensure the team is motivated, recognised and incentivised
  • Create Personal Development Plans, monitor progress and provide developmental or corrective support where required
  • Create a Manpower Plan for your centre and put a succession plan in place
  • Create and maintain a customer centric culture in the business
  • Maintain a high level of customer satisfaction via the team
  • Work within the identified sales strategy to increase sales revenues within the team to devise and implement sales plans
  • Regularly monitor business performance. Identify opportunities for improvement and take action for any deviations
  • Analyse internal and external market data to develop an understanding of the potential sales opportunities
  • Work to achieve agreed business plan and budget – controlling costs within agreed parameters including Gross Margin levels
  • Ensure compliance with business standards and processes, financial, legal and ethical guidelines (including Warranty)
  • Maintain an effective relationship with all stakeholders
  • Ensure the overall security of the stock and premises
Requirements:
  • Proven ability or aptitude for leading and motivating a team to achieve business targets in a B2B environment
  • A passion for providing a great customer service experience and the automotive industry
  • Possess the ability to communicate effectively and build strong relationships with key stakeholders
  • Be experienced at devising strategies and implementing plans
  • The ability to provide an exceptional customer service experience
  • Ability to plan strategies and activities to grow and develop a business
  • Be sales focussed and results orientated
  • Have a high degree of IT literacy and a proficient user of MS Office
  • Management experience
What We Offer:
  • 25 days holiday rising with length of service - plus bank holidays
  • Access to our online rewards platform giving you cash back and discounts for multiple retailers
  • Preferential Service Rates
  • Colleague Purchase Scheme
  • Share Incentive Scheme
  • Pension
  • Enhanced Maternity & Paternity

We are proud to be the Motor Retailer who invests more in our colleague's personal development than any other. If you are successful, you can look forward to ongoing training opportunities that provide you with the right career path, career progression and a range of benefits you would expect from an employer of choice which includes:

  • Senior Executive pension scheme
  • Ongoing training and progression opportunities
  • Company car
  • Private medical insurance
  • Share options and incentive plan

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