Head of Operations

3 days ago


Eastbourne, East Sussex, United Kingdom Leaders Romans Group Full time
About Our Company:

Leaders Romans Group is a well-established and reputable property group across the UK, with a history rooted in providing exceptional property services.

We have a strong commitment to professionalism, client satisfaction, and expertise in the property market, which has earned us a commendable reputation.

Job Overview:

We are seeking a Head of Lettings and Property Management to join our dynamic team based in Eastbourne. This role will oversee a team of Property Managers and Inventory Clerks, providing day-to-day support and ensuring the smooth running of the branch portfolio.

Responsibilities:
  • Support and guide Property Management Team Leaders in achieving productivity and output targets.
  • Lead morning meetings to discuss daily goals and objectives.
  • Participate in recruitment efforts for Property Managers and Inventory Clerks within the region.
  • Advise on implementing new legislation.
  • Resolve customer complaints and implement responses.
  • Develop and coordinate training programs for the Property Management team.
  • Promote a culture that supports achieving strategic objectives.
  • Collaborate with Regional Managers to ensure successful audits of property management departments.
  • Encourage sharing of best practices among teams.
Essential Requirements:
  • Strong leadership and communication skills.
  • Professional telephone manner.
  • Ability to organize and prioritize tasks effectively.
  • Experience managing a team.
  • Up-to-date knowledge of property laws and regulations.
  • Valid UK driving license required.
What We Can Offer:
  • Career opportunities for growth and advancement.
  • Ongoing training and professional development.
  • Access to a diverse portfolio of properties.
Salary Information:

The estimated salary for this position is up to £39,000 OTE inclusive of commission.



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