Insurance Policy Advocate

4 weeks ago


Ormskirk, Lancashire, United Kingdom Spotlightjobs Full time
Customer Service Advisor Position

We are seeking a highly skilled Customer Service Advisor to join our Claims Team at Spotlightjobs. As a Customer Service Advisor, you will be responsible for providing exceptional customer service to our clients, ensuring prompt responses to their inquiries and resolving any issues that may arise.

Key Responsibilities:

  • Provide clear and concise information regarding claim decisions and progressions.
  • Maintain accurate records of all interactions with clients.
  • Work closely with colleagues to validate and settle claims fairly.

Requirements:

  • Strong customer service skills, with experience in resolving complex issues.
  • Ability to work in a fast-paced environment, prioritizing tasks and managing multiple projects simultaneously.
  • Excellent communication and interpersonal skills, with a focus on building strong relationships with clients and colleagues.

Estimated Salary: $80,000 per annum, dependent on experience.



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