Onboard Service Manager

4 weeks ago


London, Greater London, United Kingdom Avanti West Coast Full time
Job Title: Onboard Assistant Service Manager

Are you ready to take on a leadership role and champion excellence in customer service on board?

This is an exciting opportunity to develop your skillset and lead a team to deliver exceptional service to our customers.

Key Responsibilities:

  • Develop and implement service delivery strategies to meet customer needs
  • Lead and coach a team of onboard staff to deliver exceptional customer service
  • Collaborate with other departments to ensure seamless service delivery
  • Monitor and improve service standards to meet customer expectations
  • Identify and address customer complaints and concerns

Requirements:

  • Excellent customer service skills
  • Strong leadership and coaching skills
  • Ability to work collaboratively with others
  • Strong communication and problem-solving skills
  • Ability to work in a fast-paced environment

What We Offer:

  • A competitive salary and benefits package
  • Opportunities for career development and growth
  • A dynamic and supportive work environment
  • The chance to work with a diverse and inclusive team

How to Apply:

If you are a motivated and customer-focused individual looking for a new challenge, please submit your application, including your CV and a cover letter, to [insert contact information].



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