Senior Business Development Manager

4 days ago


Watford, Hertfordshire, United Kingdom 4Leisure Recruitment Ltd Full time
Executive Opportunity

We are seeking a highly motivated and experienced Senior Business Development Manager to launch a brand-new Massage Company location in Watford, Hertfordshire.

Salary: c£45,000 per annum (c£40,000 basic + £5,000 bonus potential) plus great benefits, estimated based on industry standards for this role in the UK market.

About the Role

This is a truly exciting opportunity to lead a local team of 15+ staff and work closely with the owner and Operations Director to learn the business, refine existing processes, and drive commercial growth.

You will be responsible for delivering promotional activity, both onsite and offsite locally, to bring high-quality massage to the mainstream and transforming it from an occasional or treat to a routine and vital part of a better and balanced life for our clients via a monthly membership model.

Key Responsibilities
  • Develop and implement effective strategies to attract and retain customers, maximizing revenue and yield management of the team.
  • Work closely with the Operations Director to refine existing processes and drive commercial growth, ensuring the highest quality standards are maintained across all areas of the business.
  • Provide excellent customer service, answering questions and concerns with urgency, care, and sincerity, and creating an exceptional experience for members/guests through friendly and helpful attitude.
  • Support the Business Development Manager in their work to deliver promotional activity, both onsite and offsite locally, to bring high-quality massage to the mainstream.
Requirements

To succeed in this role, you will need:

  • Able to communicate effectively with customers, Membership Sales Supervisors, and Massage Therapists, demonstrating strong interpersonal skills.
  • Possess excellent problem-solving and analytical skills, with the ability to think creatively and develop innovative solutions.
  • Demonstrate a strong passion for delivering exceptional customer experiences and driving commercial growth.
  • Be eligible to work in the UK and speak a standard of English that enables you to communicate professionally with our clients.
Benefits

As a valued member of our team, you will enjoy:

  • A competitive salary package, including c£40,000 basic and £5,000 bonus potential.
  • Opportunities for career development and growth within the business.
  • Free massage allocation.
  • A dynamic and supportive work environment, with a like-minded team.
Company Overview

We are 4Leisure Recruitment Ltd, a leading recruitment agency specializing in placing talented individuals in exciting roles. Our mission is to provide exceptional service and support to our clients and candidates, helping them achieve their goals and succeed in their careers.



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