HMCTS Operations Coordinator

3 weeks ago


Loughborough, Leicestershire, United Kingdom Ministry of Justice Full time

About This Opportunity:

This position as Customer Service Advocate - Full or Part Time at HMCTS provides a chance to make a difference in the lives of citizens by delivering top-notch customer service. You will have the opportunity to grow professionally and develop new skills while contributing to a dynamic team environment.

Your Key Responsibilities:

  • Provide first-rate customer support by listening attentively to their concerns.
  • Collaborate closely with internal stakeholders to ensure seamless case resolution.
  • Meticulously enter data into our system using specialized software.
  • Liaise regularly with colleagues and other departments to foster effective collaboration.
  • Contribute positively to team dynamics through proactive support and a friendly demeanor.

Getting Started:

  • You must possess confident spoken English abilities.
  • An estimated yearly salary range is between £25,000 and £32,000 based on skills and experience.
  • Leave entitlements are calculated pro-rata for part-time employees.

Why Join Our Team?

  • Emphasis on work-life balance and flexible scheduling.
  • Employee perks include volunteering opportunities and employee discounts.
  • Generous paid parental leave options.
  • Free eye exams for computer users.
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