ServiceNow Technical Solutions Expert

4 days ago


London, Greater London, United Kingdom CV-Library Full time

Company Overview

CV-Library is proud to be working with a highly regarded client to find an experienced ServiceNow Technical Solutions Expert to join their team. This exceptional opportunity allows you to play a pivotal role in delivering ServiceNow Customer Service Management (CSM) solutions that drive business transformation and elevate customer experience.

Job Description

We are seeking a skilled professional to design, develop, and implement ServiceNow CSM solutions tailored to meet client requirements. The ideal candidate will have solid understanding of the ServiceNow platform architecture and module capabilities. Key responsibilities include configuring and developing ServiceNow CSM solutions, including workflows and integrations, as well as conducting thorough testing, debugging, and optimisation of solutions to ensure high performance and reliability.

The successful candidate will provide technical guidance and support to clients and internal teams during implementation and beyond. Additionally, they will stay up-to-date with the latest ServiceNow features and functionalities, particularly within the CSM module, and apply them to projects. Documenting technical designs, configurations, and processes is also essential to ensure knowledge transfer and maintain best practices.

Salary Information

The salary for this position is estimated at £65,000 - £85,000 per annum, depending on experience.


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