Digital Transformation Expert

2 days ago


London, Greater London, United Kingdom Candour Solutions Full time

Candour Solutions is recruiting a Digital Transformation Expert - ServiceNow to join our team in Yorkshire. This remote working opportunity involves guiding customers through the digital transformation journey with the ServiceNow platform.

Key Responsibilities:

  • Solution Development: Craft solutions for complex client needs and provide expert recommendations for implementations.
  • Sales & Client Engagement: Support sales teams with technical and functional inquiries, lead preliminary scoping sessions, and engage with a wide range of client stakeholders.
  • Knowledge Acquisition & Management: Maintain ServiceNow certifications, stay informed on all delta releases, and engage in internal knowledge sharing through webinars and training sessions.

Requirements:

  • A blend of technical expertise, industry insights, and exceptional communication skills.
  • Strong hands-on experience with ServiceNow ITSM and at least one additional major application suite.
  • Must hold at least one (three preferred) ServiceNow Certified Implementation Specialist certification.
  • Excellent verbal and written communication skills; adept at presenting to diverse audiences.
  • Self-motivated and disciplined with a strong ability to manage multiple complex projects.

About the Role:

  • This role offers a salary of £60,000 - £80,000 per annum, depending on experience.
  • The ideal candidate will be able to work collaboratively as part of a team and have a strong understanding of ServiceNow solutions.


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