Risk Management Leader

2 weeks ago


Llantrisant, Rhondda Cynon Taf, United Kingdom Gallagher Full time

Role Overview

Gallagher is seeking a highly skilled Team Leader to join our Corporate Broking operation in Llantrisant. The successful candidate will provide leadership and support to a team of experienced Corporate Account Managers, ensuring a high-quality service to clients at all times.

Key Responsibilities

  • Work closely with the Managing Director to manage the process and performance of the team.
  • Deliver a high-quality service to clients, championing compliance and adhering to internal and external regulations.
  • Provide technical support to Gallagher colleagues, seeking to improve business knowledge, capability, and personal development.
  • Act as the main escalation point for the team, supporting on how to resolve any issues to a satisfactory conclusion.
  • Manage and stay on top of the team's workloads, allocating tasks accordingly to maintain standards.
  • Carry out regular 1-2-1s with the team and annual performance reviews and appraisals.
  • Champion data integrity, ensuring all details entered into our broking platforms by the team are accurate.

About the Role

  • Team Leader experience within corporate insurance is preferable.
  • Holding or working towards one of the Chartered Insurance Institute Qualifications, Cert CII, Dip CII, or ACII, would be an advantage.
  • Previous experience in the insurance industry, as is having worked to targets within a regulated, measurable framework, and achieved SLAs.
  • Risk-aware in handling client information, 100% client-centric, focused on the best possible outcome for our clients at all times.
  • Due diligence and process-driven to deadlines, task-focused, results-oriented, and takes initiative when assisting team members.
  • Outstanding communication and interpersonal skills, confident when building and maintaining rapport, strong planning, and analytical skills with high accuracy and attention to detail.
  • Proficient in MS Office.
  • Eligible to work in the UK.

Benefits

  • Competitive salary.
  • Minimum of 25 days holiday, plus bank holidays, and the option to 'buy' extra days.
  • Defined contribution pension scheme, which Gallagher will also contribute to.
  • Life insurance, which will pay 4x your basic annual salary, with options to top up.
  • Income protection, which will cover up to 50% of your annual income, with options to top up.
  • Health cash plan or Private medical insurance.



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