Risk Management Leader
2 weeks ago
Role Overview
Gallagher is seeking a highly skilled Team Leader to join our Corporate Broking operation in Llantrisant. The successful candidate will provide leadership and support to a team of experienced Corporate Account Managers, ensuring a high-quality service to clients at all times.
Key Responsibilities
- Work closely with the Managing Director to manage the process and performance of the team.
- Deliver a high-quality service to clients, championing compliance and adhering to internal and external regulations.
- Provide technical support to Gallagher colleagues, seeking to improve business knowledge, capability, and personal development.
- Act as the main escalation point for the team, supporting on how to resolve any issues to a satisfactory conclusion.
- Manage and stay on top of the team's workloads, allocating tasks accordingly to maintain standards.
- Carry out regular 1-2-1s with the team and annual performance reviews and appraisals.
- Champion data integrity, ensuring all details entered into our broking platforms by the team are accurate.
About the Role
- Team Leader experience within corporate insurance is preferable.
- Holding or working towards one of the Chartered Insurance Institute Qualifications, Cert CII, Dip CII, or ACII, would be an advantage.
- Previous experience in the insurance industry, as is having worked to targets within a regulated, measurable framework, and achieved SLAs.
- Risk-aware in handling client information, 100% client-centric, focused on the best possible outcome for our clients at all times.
- Due diligence and process-driven to deadlines, task-focused, results-oriented, and takes initiative when assisting team members.
- Outstanding communication and interpersonal skills, confident when building and maintaining rapport, strong planning, and analytical skills with high accuracy and attention to detail.
- Proficient in MS Office.
- Eligible to work in the UK.
Benefits
- Competitive salary.
- Minimum of 25 days holiday, plus bank holidays, and the option to 'buy' extra days.
- Defined contribution pension scheme, which Gallagher will also contribute to.
- Life insurance, which will pay 4x your basic annual salary, with options to top up.
- Income protection, which will cover up to 50% of your annual income, with options to top up.
- Health cash plan or Private medical insurance.
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