Corporate Broking Operations Lead

2 days ago


Llantrisant, Rhondda Cynon Taf, United Kingdom Gallagher Full time

About This Role

We are recruiting for a CORPORATE BROKING OPERATIONS LEAD to manage a team of 11 experienced Corporate Account Managers.

Key Responsibilities:
  1. Work alongside and support the Managing Director, managing the team's workload and allocating tasks accordingly.
  2. Deliver high-quality services to clients, ensuring timely resolution of issues and maintaining client satisfaction.
  3. Champion data integrity, ensuring accurate entry of details into broking platforms.
  4. Act as the main escalation point for the team, providing guidance and support on issue resolution.
Requirements:
  • Team Leader experience within corporate insurance, preferably with the CII qualification.
  • Educated to GCSE standard or equivalent, with knowledge of the commercial insurance industry.
  • Prior experience in the insurance industry, having worked to targets within a regulated framework.
What You'll Get:
  • A salary of around £55,000 - £70,000 per annum, depending on experience.
  • A minimum of 25 days holiday, plus bank holidays, and the option to 'buy' extra days.
  • A defined contribution pension scheme, with employer contributions.
  • Lifestyle benefits, including life insurance, income protection, and health cash plan.


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