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Assistant Hotel Operations Director

2 months ago

Perth, Perth and Kinross, United Kingdom Hamilton Mayday Full time

Job Title: Assistant Hotel Operations Director

About the Role:

This is an exceptional opportunity for a motivated and passionate Assistant Hotel Operations Director to support a 5* luxury hotel group across all their sites.

The hotel collection has properties mainly across the Highlands of Scotland with standards at 5* level. With the growth of the collection, they are now looking for a strong and passionate Assistant Hotel Operations Director to support the hotels where needed.

Key Responsibilities:

  1. Working alongside Management in supporting/running of properties
  2. Covering long term absences as well as staff shortages
  3. Taking responsibilities for management of staff
  4. Involved in training and development
  5. Hands on in all areas including day to day operations
  6. Liaising with guests and ensuring guest satisfaction is more than exceeded

Essential Requirements:

You would be an enthusiastic Junior or Assistant Operations Manager or Hotel General Manager with a proven work history.

Experienced with working knowledge within a 5* or (minimum) 4* hotels.

Attentive to detail with exceptional customer service skills.

Able to resolve any issues in a logical and practical manner.

Able to work under pressure whilst remaining calm and reasonable.

Hands on and able to jump in where needed.

Flexible and willing with a positive, can do attitude.

Happy to stay away from home.

Have your own transport.