Retail Banking Specialist

4 days ago


London, Greater London, United Kingdom Absa Group Full time

We are currently seeking a Retail Banking Specialist to join our team at Absa Group. In this role, you will be responsible for providing expert advice and guidance to customers on a range of banking products and services.

The estimated salary for this position is R380,000 - R480,000 per annum, depending on experience and qualifications.

Your key responsibilities will include:

  • Developing and implementing strategies to increase customer satisfaction and loyalty
  • Collaborating with colleagues to achieve sales and service targets
  • Identifying and resolving customer queries and complaints
  • Providing expert advice and guidance on banking products and services
  • Maintaining accurate records and reports

To succeed in this role, you will need to have a Further Education and Training Certificate (FETC) in Business, Commerce and Management Studies, or equivalent experience. You must also possess excellent communication and problem-solving skills, as well as the ability to work effectively in a team environment.

If you are a driven and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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