Housekeeping Team Leader

5 days ago


Bracknell, Bracknell Forest, United Kingdom Village Hotels Full time
About Village Hotels

Village Hotels is a leading hospitality company that prides itself on delivering exceptional service and creating memorable experiences for its guests.

Job Summary

We are seeking a highly motivated and experienced Housekeeping Team Leader to join our team at Village Hotels. As a Housekeeping Team Leader, you will be responsible for leading a team of housekeepers to ensure that our hotel rooms and public areas are clean, tidy, and meet the highest standards of quality.

Key Responsibilities
  • Team Leadership: Lead a team of housekeepers to ensure that they are working efficiently and effectively to meet the highest standards of quality.
  • Quality Assurance: Conduct regular quality checks to ensure that our hotel rooms and public areas meet the highest standards of cleanliness and quality.
  • Training and Development: Provide training and development opportunities to housekeeping staff to ensure that they have the skills and knowledge needed to perform their roles effectively.
  • Customer Service: Ensure that our guests receive exceptional customer service and that their needs are met promptly and efficiently.
  • Inventory Management: Manage the inventory of cleaning supplies and equipment to ensure that they are adequate and that they are used efficiently.
Requirements
  • Experience: At least 2 years of experience in a housekeeping or hospitality role.
  • Leadership Skills: Proven leadership skills and the ability to motivate and inspire a team.
  • Communication Skills: Excellent communication skills and the ability to work effectively with colleagues and guests.
  • Attention to Detail: A high level of attention to detail and the ability to maintain high standards of quality.
  • Flexibility: The ability to work flexible hours, including weekends and bank holidays.
What We Offer
  • Competitive Salary: A competitive salary and benefits package.
  • Opportunities for Advancement: Opportunities for advancement and career development within the company.
  • Training and Development: Ongoing training and development opportunities to ensure that you have the skills and knowledge needed to perform your role effectively.
  • Employee Discounts: Employee discounts on food, drink, and leisure activities.
  • Recognition and Rewards: Recognition and rewards for outstanding performance and contributions to the company.

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