Flex Force Coordinator

3 days ago


Darlington, Darlington, United Kingdom HC One Full time
About the Role

We are seeking a highly skilled and experienced Flex Force Coordinator to join our team at HC-One. As a key member of our resourcing team, you will play a vital role in supporting our care homes with access to Flex Force resources and providing guidance on how to utilize these resources effectively.

Key Responsibilities:

  • Coordinating Flex Force colleagues to cover available shifts within care homes
  • Acting as a point of escalation for Flex Force colleagues who are unable to attend shift
  • Supporting to confirm Flex Force colleagues have attended shift
  • Managing annual leave and ensuring Flex Force colleagues are fulfilling their contracted hours
  • Working closely with care homes to reduce their reliance on agency
  • Providing day-to-day support to Flex Force colleagues and on a voluntary basis, working as part of an on-call team to offer out-of-hours support to care homes and Flex Force colleagues

About You

To be successful in this role, you will have:

  • Recruitment experience and the ability to demonstrate experience of working in Deputy or Resource Link, or similar systems
  • Understanding of the social care workforce, care home structure, and the challenges of ensuring care homes are staffed safely
  • Strong communication skills and the ability to develop strong working relationships with key stakeholders
  • The ability to promote a strong service delivery ethos and contribute to continuous improvement processes

About HC-One

At HC-One, we are committed to providing the kindest possible care to our residents. We are passionate about ensuring that our colleagues can be their true selves and that our workforce represents the communities we serve. We prioritize inclusive working practices and invite applicants from all backgrounds to join our HC-One family.

What We Offer

  • Award-winning learning and development opportunities
  • 25 days annual leave
  • An opportunity to learn from experienced colleagues as part of an outstanding and committed team
  • GP online - providing around-the-clock GP consultation via an interactive app
  • Colleague discounts - access to over 1600 high street discounts
  • Wellbeing - free access to an independent and confidential Employee Assistance Programme


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