Cash Collection Specialist

3 days ago


Londonderry County Borough, United Kingdom Budget Energy Full time

**About the Role**

We are seeking an experienced Credit Controller to join our team in Derry. The successful candidate will be responsible for managing cash collections, ensuring timely and efficient processing of payments, and maintaining positive customer relationships.

Salary: £35,000 - £40,000 per annum, depending on experience.

Job Description:

The Credit Controller will be responsible for managing cash collections for domestic accounts, ensuring timely and efficient processing of payments. This includes proactively making outbound calls to follow up on outstanding payments and resolving credit control issues. The successful candidate will consistently meet or exceed cash collection targets and KPIs to support our financial goals.

Key Responsibilities:

  1. Manage cash collections for domestic accounts, ensuring timely and efficient processing of payments.
  2. Ensure strict compliance with our credit policies, maintaining consistency and fairness in all interactions.
  3. Proactively make outbound calls to follow up on outstanding payments and resolve credit control issues.
  4. Consistently meet or exceed cash collection targets and KPIs to support our financial goals.

Requirements:

  • 1-2 years of experience working in credit control or accounts receivable.
  • Strong working knowledge of the collection process.
  • Driven by targets and results.
  • Team-oriented and able to work independently.
  • Excellent customer service skills, with clear communication both written and verbal.

Benefits:

Competitive salary, defined pension contribution, healthcare allowance, staff discounts, hybrid work options, health and wellbeing supports, learning and development opportunities, and career advancement.



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