Accounting and Collections Specialist

5 days ago


Metropolitan Borough of Solihull, United Kingdom TÜV Rheinland Europe Full time

Job Title: Accounting and Collections Specialist

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About the Role:

We are seeking an experienced Accounting and Collections Specialist to join our finance team at TÜV Rheinland Europe. The successful candidate will be responsible for managing the credit and collections processes, minimizing credit risk, and ensuring timely payments to support the company's cash flow.

Main Responsibilities:

  1. Chasing up outstanding debts via phone, email, and letter
  2. Negotiating payment plans and setting up terms and conditions
  3. Starting legal proceedings if clients do not pay their debts on time
  4. Monthly reporting to accounts managers on the position of debt control
  5. All ad-hoc accounting functions to assist the finance team
  6. Good Excel skills are necessary along with letter writing and communication by telephone
  7. Record chasing history and agreed payment timescale on system
  8. Proactive resolution and monitoring of any queries raised on bills
  9. Assist the treasury team with daily allocation of cash and any associated queries regarding payments received
  10. Send regular arrears statements/dunning letters to our customers
  11. Implementing changes in the company's credit control system
  12. Researching accounts based on company records
  13. Contacting clients through emails, phone calls, and standard post
  14. Developing collection systems to help exceed the company's financial goals
  15. Checking credit information with new customers and commercial teams
  16. Creating repayment plans if necessary
  17. Starting legal action to recover debts when necessary

Requirements:

  • Excellent customer service
  • Patience and the ability to remain calm in stressful situations
  • Analytical skills and thorough attention to detail
  • The ability to listen and negotiate with customers
  • Excellent verbal and written communication skills
  • Persistence and determination
  • Familiarity with data entry software
  • Ability to work well in a team

Estimated Salary: €40,000 - €55,000 per annum

Tüv Rheinland Europe offers:

  • A competitive salary package
  • Ongoing training and professional development
  • A dynamic and supportive work environment
  • The opportunity to work with a leading international testing and certification organization


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