Customer Service Specialist

2 months ago

Southampton, Southampton, United Kingdom JD Sports Full time

About JD Sports

JD Sports is a leading global sports fashion retailer, founded in 1981. With over 3,400 stores worldwide, we offer unparalleled service and style to all our consumers, striving to inspire the emerging generation through a captivating connection to the universal culture of Sport, Music, and Fashion.

Our Mission

We are committed to delivering an exceptional shopping experience for our customers, while providing opportunities for career development and growth. Our team is passionate about finding talented individuals who can elevate our business and have a positive impact on our customers.

Job Summary

We are seeking a motivated and enthusiastic Sales Assistant to join our team. As a Sales Assistant, you will play a vital role in delivering an exceptional shopping experience for our customers, while working collaboratively with your team members to achieve sales and KPI targets.

Key Responsibilities

  • Provide a knowledgeable and seamless customer experience for all customers that enter the store.
  • Maintain clean and tidy stock standards on shop floor for customers at all times.
  • Collaborate with your team members to achieve sales and KPI targets through being knowledgeable on current trends, in-store promotions, and continuously evolving store processes.

Requirements

  • A positive attitude towards a fast-paced, customer-focused retail environment.
  • An ability to enthusiastically look at a challenge as an opportunity to develop yourself, your career, and learn new skills.
  • Confident interpersonal and communication skills who thrive in social situations through engagement with customers.
  • Flexibility to work various shifts, including weekends and holidays, based on store needs.

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