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Claims Specialist
2 months ago
We are seeking a skilled Claims Handler to join our Motor Claims team at Davies Group Ltd. As a key member of our team, you will be responsible for managing a caseload of pre-litigated motor claims, providing exceptional customer service, and ensuring high-quality results.
Key Responsibilities- Proactively manage a caseload of motor claims, ensuring timely and effective resolution.
- Maintain accurate data on relevant case management systems.
- Comply with set client SLAs and ensure quality service standards are maintained.
- Allocate new claims and set strategies for resolution.
- Carry out supervisory tasks as required.
- Assist with training and mentoring junior team members.
- Attend client review meetings and assist with client project work.
- Build and maintain excellent relationships with clients.
- Minimum 5 years of claims handling experience.
- Excellent attention to detail and strong communication skills.
- Strong organizational skills and ability to manage own workload.
- Supervisory experience is desirable.
- Ability to work as a team and independently.
- Strong client relationship skills.
We are a global team of over 6,500 professionals, operating across the UK, Ireland, the US, Canada, and Bermuda. We specialize in professional services and technology firms, working in partnerships with leading insurance companies.
We are a multi-award-winning specialist professional services and technology business, delivering operations, consulting, and technology solutions across the risk and insurance value chain.
Our values include being dynamic, innovative, and connected, and we strive to be an equal opportunities employer.
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