Senior Recovery Navigator

4 weeks ago


WestonsuperMare, North Somerset, United Kingdom Second Step Full time

About the Role

We are seeking a highly skilled and experienced Senior Recovery Navigator to join our team at Second Step. As a Senior Recovery Navigator, you will play a key role in supporting individuals with mental health needs, providing guidance and supervision to our Recovery Navigators, and ensuring the delivery of high-quality services.

Key Responsibilities

  • Supervise and support a team of Recovery Navigators, providing guidance and mentoring to ensure the delivery of excellent services.
  • Work closely with service users, carers, and families to provide practical and emotional support, promoting recovery and well-being.
  • Conduct needs assessments and develop support plans to meet the individual needs of service users.
  • Collaborate with internal teams to ensure seamless service delivery and effective communication.
  • Monitor and evaluate service performance, identifying areas for improvement and implementing changes as needed.

Requirements

  • Significant experience of working with individuals with mental health needs, including needs assessments and support planning.
  • Proven ability to supervise and support a team, promoting a culture of excellence and continuous improvement.
  • Excellent communication and interpersonal skills, with the ability to build trusting relationships with service users, carers, and colleagues.
  • Strong organizational and time management skills, with the ability to prioritize tasks and manage multiple projects.
  • Knowledge of mental health issues, including complex needs and risk assessment.

About Second Step

Second Step is a leading mental health charity in the South West, offering housing, support, and hope to thousands of people with mental health and other support needs. We aim to inspire hope and deliver change for everybody and every community we work with.



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