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Guest Services Ambassador
2 months ago
Four Seasons Hotel Hampshire is a luxurious retreat nestled in the English countryside, offering a unique blend of history, natural beauty, and world-class amenities.
The Role of Guest Services AgentThe Guest Services Agent is a key member of our Guest Services Team, responsible for ensuring our guests receive exceptional service and attention to detail. As the first and last point of contact for our guests, this role requires a high level of professionalism, discretion, and a genuine passion for delivering luxury guest experiences.
Key Responsibilities- Provide warm and personalized greetings to guests upon arrival and departure
- Transport luggage to and from guest rooms, ensuring timely and efficient service
- Assist with valet parking and other guest-related tasks as needed
- Previous experience in luxury hospitality is preferred
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and adapt to changing situations
- Fluency in English is required
- A clean driving license with permission to drive in the UK is required
- A highly competitive remuneration package and service charge
- A comprehensive training program to develop your skills and knowledge
- Opportunities for career growth and professional development
- A range of benefits, including guest experience programs, employee travel programs, and more
At Four Seasons Hotel Hampshire, we are committed to creating unforgettable experiences for our guests. If you are a customer-focused individual with a passion for delivering exceptional service, we encourage you to apply for this exciting opportunity.
