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Human Rights Sustainability Manager, Social Impact Expert

4 weeks ago

London, Greater London, United Kingdom New Look Full time
About the Role

We are seeking a highly skilled and experienced Human Rights Sustainability Manager to join our team at New Look. This is a full-time role that will play a critical part in driving our social sustainability strategy and ensuring that our operations align with our values and goals.

Key Responsibilities
  1. Develop and implement our social sustainability strategy, working closely with internal teams and external partners to ensure that our operations are aligned with global human rights standards.
  2. Define and help to develop country strategy programmes, including monitoring current country issues and trends and focusing on factory remediation, visits, and audit analysis.
  3. Manage relationships and global audit programmes with in-country partners, ensuring that our supply chain is transparent and compliant with ethical standards.
  4. Conduct reviews of salient risks, updating strategy priorities at least annually and proposing and delivering projects based on identified risks.
  5. Monitor and evaluate the effectiveness of social sustainability programmes and initiatives, making data-driven recommendations for continuous improvement.
  6. Collaborate with internal teams and external partners to ensure adherence to ethical standards and social compliance requirements.
  7. Develop strong working relationships with ethical trade/sustainability managers in key suppliers to drive proactive engagement and improvement of the supply base.
  8. Oversee supplier setups and factory registrations, coordinating with the Sustainability Coordinator.
  9. Implement efficient systems to monitor key suppliers' performance monthly, analyse results, and actively plan to improve.
  10. Review and maintain supplier manuals, sharing regular updates on processes and policies.
  11. Represent New Look's interests at industry initiatives and manage associated projects, while managing relationships with campaign groups, NGOs, and other key external stakeholders.
  12. Lead the Modern Slavery Working Group, including planning, preparation, and implementation alongside the Head of Sustainability.
  13. Oversee and coordinate data systems and team reporting requirements, including the annual Sustainability Report, Modern Slavery Statement, Fashion Transparency Index, and Higg BRM.
  14. Develop and manage effective training and communication (website, newsletters, presentations) for our BMD and Technical teams in our Social Sustainability agenda in line with our strategy.
  15. Develop strong relationships with internal and external stakeholders, representing New Look in engagements with external partnerships.
  16. Raise POs and maintain invoices for memberships and projects.
  17. Manage the monitoring and refreshing of the monthly factory list and public factory data lists on a biannual basis.
  18. Keep abreast of industry developments, including legislative and regulatory changes, and present issues and solutions to wider teams to ensure compliance.
Key Requirements
  1. Experience in a commercial environment with a working knowledge of human rights, sustainability, the SDGs, and associated international standards.
  2. Strong knowledge of global human rights issues.
  3. Previous experience in a social sustainability role, ideally within a fashion retailer or sustainability consultancy or NGO.
  4. Preferred experience of conducting or shadowing social audits across different methodologies.
  5. Ability to comprehend complex information and determine a decision.
Why New Look?

We are a dynamic and forward-thinking company that prioritises development and offers training to support your progression. You'll also receive amazing benefits, including:

  1. 40% staff discount.
  2. Monthly 25% off privilege vouchers for family and friends to enjoy.
  3. Season ticket loans.
  4. Pension - A contributory private pension scheme.
  5. Virtual GP access.

We pride ourselves on being a flexible employer, and although this is a full-time role, our colleagues work a range of patterns. If you have a specific pattern in mind, we're keen to discuss this with you in line with the output needed for the role.