Service Delivery Coordinator
3 weeks ago
Job Summary: We are seeking a highly skilled Service Delivery Coordinator to join our team at Manchester Airport. As a key member of our IT department, you will be responsible for coordinating the delivery of technology and communication services to meet and exceed customer expectations.
Key Responsibilities:
* Coordinate service delivery with internal teams, external vendors, and customers to ensure timely and effective delivery of services
* Manage service incidents, ensuring prompt resolution and communication with all parties involved
* Provide administrative and operational support for ongoing technology and communication projects
* Collaborate with third-party vendors and service providers to ensure they meet the airport's service expectations
* Prepare regular service reports for internal stakeholders and management
Requirements:
* Proven experience in a customer service role, preferably in a technical support or service desk environment
* Fluent in English - verbal and written communication skills
* Customer service orientation with the ability to communicate technical topics
* Strong time management and multitasking abilities to handle multiple customer inquiries simultaneously in a fast-paced environment
* Ability to work in a shift-based schedule, including weekends and holidays, to provide 24/7 coverage
About Us: Our client is the air transport industry's IT provider, delivering solutions for airlines, airports, aircraft, and governments. Their technology powers more seamless, safe, and sustainable air travel.
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Service Delivery Coordinator
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Service Delivery Coordinator
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Service Delivery Coordinator
3 weeks ago
Manchester, United Kingdom psd group Full timeSummary Location: Manchester Airport Day Rate: Negotiable (INSIDE IR35) Duration: 6 Months Availability: ASAP About the Client My client is the air transport industry's IT provider, delivering solutions for airlines, airports, aircraft and governments. Their technology powers more seamless, safe and sustainable air travel. They are looking to hire...
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Service Delivery Coordinator
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