Senior Technical Services Director

4 weeks ago


London, Greater London, United Kingdom NOVUS Recruitment Full time
Senior Technical Manager Role Overview

We are seeking an experienced Technical Manager to join our team at NOVUS Recruitment. This is a unique opportunity for a technical expert to develop and lead a team, working closely with customers and operating in high-value commercial environments.

Key Responsibilities:
  1. Developing the technical team and implementing a proactive approach to the technical agenda.
  2. Working closely with the Operations Director.
  3. Close contact and first point of contact for all customers.
  4. Setting the strategic technical agenda for the business, ensuring close communication with all functions.
  5. A key member of the Senior Management Team on site.
  6. Developing a technical team to ensure the correct balance of skills is in place to support the business.
  7. Planning and monitoring Technical KPIs, reviewing trends and taking appropriate action.
  8. General upskilling around technical skills and food safety.
  9. Heading up technical-related projects for the business.
  10. Embedding an 'audit ready' culture.
About the Business:
  1. Successful branded food manufacturer supplying a range of customers.
  2. Longevity across the customer base.
  3. Quality and a real passion for product is at the core of this business.
  4. Continued commercial growth through successful turnaround projects.
  5. Team-focused culture.
  6. Strong manufacturing capability.
  7. Long-serving team members with a wealth of knowledge to draw on.
Requirements:
  1. Technical management experience in food manufacturing is essential.
  2. A commercial technical manager with the ability to work with teams, providing expert knowledge to enable the business to continue to grow.
  3. Proven achievements in the development and upskilling of technical teams.
  4. Previous experience and success in developing customer relationships.
  5. Detailed understanding of retailer audits and the BRC audit process.
  6. A listener with engagement and communication skills to bring a positive influence.


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