Front House Team Lead

4 weeks ago


Colchester, Essex, United Kingdom Pret - Essex AREA Full time

Front of House Leader Opportunity

£12.90 an hour

We're seeking enthusiastic leaders who will deliver exceptional customer experiences in our shops by supporting, training, and coaching our teams at Pret - Essex Area.

Our leaders play a vital role in ensuring the smooth operation of the shift, taking ownership to guarantee the success of our stores alongside our Managers. They're the eyes and ears for front of house operations, providing valuable insights to drive business growth.

You'll gain relevant skills and knowledge that can lead to management opportunities, all supported by our comprehensive Training Academy.

If you have previous retail supervisory experience and a passion for food and customer service, we'd love to hear from you.

We have the following positions available:

  • Full-time - Shifts are spread over 5 days from Monday to Sunday.
  • Shift hours vary between 6am and 7pm.

We offer:

  • £12.90 per hour (inclusive of weekly mystery shopper bonus of £1.25 per hour)*
  • Free food when you're working (and a 50% discount when you're not)
  • Outstanding training and development (over 85% of our Managers started as Team Members)
  • Earn an extra £5 when you start to work between 3am and 5am**
  • Earn up to £200 cash when you successfully refer a friend**

*After initial training

For more information about the role and our benefits, please visit our website.

Joy Brands is a family business that prioritizes the development of its people. We're committed to providing opportunities for growth, care, and appreciation. You'll be part of a team that values collaboration and teamwork, working together to deliver exceptional customer experiences.

We're excited to expand our Pret shops in the Essex area, creating new opportunities for our teams to thrive. Our mission is to 'Create joy for millions of customers through food and coffee.' Join us in spreading joy and making a difference in the lives of our customers and colleagues.


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