Business Development Coordinator

4 weeks ago


Pontypridd, Rhondda Cynon Taf, United Kingdom Johnsons Workwear Full time

New Business Co-ordinator

We are seeking a highly skilled New Business Co-ordinator to act as the primary point of contact between customers and our company. The successful candidate will be responsible for providing timely and effective responses to customer queries and requests for advice and information.

In this role, you will:

  • Process all new and renewal accounts within a specified timeframe, ensuring all paperwork submitted is accurate and complete.
  • Collate and dispatch welcome packs to new clients, ensuring a seamless onboarding experience.
  • Liaise with our stockroom team to obtain lead times on orders and keep customers informed of progress.
  • Maintain accurate records and trackers to ensure efficient order fulfillment and customer satisfaction.
  • Provide exceptional customer service, ensuring installations are completed to the customer's satisfaction.
  • Contribute to the smooth operation of our office, including answering incoming calls, filing, and post.
  • Provide cover for Customer Service Administrators during busy periods, ensuring continuity of service.
  • Perform other ad-hoc duties as required to support the team.

This role offers a range of benefits, including:

  • A 37.5 hour week, Monday to Friday.
  • Access to our company Share Save Scheme.
  • Employee wellness programme and referral scheme.
  • Company pension and life assurance.
  • Access to our award-winning training academy, dedicated to staff development.

Are you a highly motivated and organised individual with excellent communication skills? If so, we would love to hear from you. Please submit your CV to jwrecruitment@jsg.com for consideration.



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