Business Development Coordinator

1 week ago


Pontypridd, Rhondda Cynon Taf, United Kingdom Johnsons Workwear Full time

New Business Co-ordinator Role

We are seeking a highly skilled New Business Co-ordinator to act as the primary point of contact between customers and our company. The successful candidate will be responsible for satisfying customer queries and requests for advice and information in a timely and effective manner.

The key responsibilities of this role include:

  • Processing all new and renewal accounts within a specified timescale and ensuring all paperwork submitted is accurate
  • Collating and posting out welcome packs to new clients
  • Liaising with the stockroom for lead times on orders
  • Keeping customers informed of the progress with their orders
  • Maintaining the tracker
  • Ensuring installations have been carried out to the customer's satisfaction
  • Completing general office duties including answering incoming calls, filing and post
  • Providing cover for Customer Service Administrators during busy periods
  • Other ad-hoc duties as required

This role offers a range of benefits including:

  • A 37.5 hour week, Monday to Friday
  • Access to a company Share Save Scheme
  • Employee wellness programme and referral scheme
  • Company pension
  • Life assurance
  • Access to an award-winning training academy dedicated to staff development

We are looking for a highly motivated and organised individual to join our team as a New Business Co-ordinator. If you have excellent communication skills and a passion for delivering exceptional customer service, we would love to hear from you.



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