Principal Complaints Officer

Job SummaryAs a Principal Complaints Officer with CRA GROUP LIMITED, you will be responsible for managing and responding to Chief Executive Stage complaints, ensuring timely resolution and appropriate remedies. Your role will involve providing one-stop resolution to customer complaints, identifying root causes, and promoting suitable remedies through written...

We are working closely with a Local Authority in London to assist with the appointment of a Principal Complaints Officer on a 3-month contract, which is highly likely to be extended at the client's discretion. Please submit your CV for immediate consideration.Rate of Pay: £265.00 - £348.00 per DayResponsibilities:To assess all types and stages of...

Job Summary:We are seeking a skilled Complaints Resolution Specialist to join our team at CRA GROUP LIMITED. As a key member of our Customer Service Division, you will be responsible for managing and responding to Chief Executive Stage complaints, Local Government & Social Care Ombudsman, and Housing Ombudsman cases. Your primary objective will be to ensure...

Job Summary:We are seeking a skilled Complaints Resolution Specialist to join our team at CRA GROUP LIMITED. As a key member of our Customer Service Division, you will be responsible for managing and responding to Chief Executive Stage complaints, Local Government & Social Care Ombudsman, and Housing Ombudsman cases.Key Responsibilities:Investigate and...

Job Summary:We are seeking a skilled Complaints Resolution Specialist to join our team at CRA GROUP LIMITED. As a key member of our Customer Service Division, you will be responsible for managing and responding to Chief Executive Stage complaints, Local Government & Social Care Ombudsman, and Housing Ombudsman cases.Key Responsibilities:Investigate and...

Job Title: Complaints Case OfficerJob Summary: We are seeking a skilled Complaints Case Officer to join our team at Adecco. The successful candidate will be responsible for reviewing and responding to housing complaints, ensuring residents receive a fair and thorough review of their complaints at the point of escalating to Stage 2 of the complaints...

Job SummaryAt CRA GROUP LIMITED, we are seeking a seasoned Complaints Resolution Specialist to join our team. As a key member of our Customer Service Division, you will be responsible for managing and responding to Chief Executive Stage complaints, Local Government & Social Care Ombudsman and Housing Ombudsman cases. Your primary objective will be to ensure...

Senior Complaints OfficerWe are seeking a highly skilled and experienced Senior Complaints Officer to join our team at Tower Hamlets Partnership.This is an exciting opportunity to work in a dynamic and outcomes-based council, using digital innovation and partnership working to respond to the changing needs of our borough.The successful candidate will be...

Job Title: Principal Planning Enforcement OfficerJob Summary:We are seeking an experienced planning enforcement officer to join our team in the Royal Borough of Greenwich. As a Principal Planning Enforcement Officer, you will be responsible for dealing with a variety of planning enforcement cases, including appearing in court and dealing with the general...

We are working closely alongside a Local Authority in London to assist with the appointment of a Complaints Review Officer, on a 4-month contract, likely to be extended at clients discretion.Estimated Salary: £21.98 - £29.31 per hourJob DescriptionAs a Complaints Review Officer, you will support the Council to meet performance targets and regulatory...

Islington Council is seeking a highly skilled Complaints and Appeals Officer to join their team within Community Wealth Building.About the RoleThis challenging role involves investigating and responding to all levels of complaints, including LGO, and attending meetings on behalf of the council. The ideal candidate will have proven high levels of customer...

About the Role:We are seeking a skilled Corporate Complaints and Improvement Officer to join our team at the Royal Borough of Kensington and Chelsea. As a key member of our Corporate Complaints, Learning and Improvement Team, you will play a vital role in improving customer service and ensuring that we meet the expectations of our residents.Key...

About the Role:We are seeking a skilled Corporate Complaints and Improvement Officer to join our team at the Royal Borough of Kensington and Chelsea. As a key member of our Corporate Complaints, Learning and Improvement Team, you will play a vital role in improving customer service and ensuring that we meet the expectations of our residents.Key...

About UsThe Royal Borough of Kensington and Chelsea is a dynamic and inclusive workplace. We are passionate about creating a better, safer Borough for all our residents. As a key member of our Corporate Complaints, Learning and Improvement Team, you will play a vital role in helping us achieve this vision.The RoleAs a Corporate Complaints Learning and...

Job Title: Principal Licensing OfficerJob Summary:We are seeking a seasoned licensing professional with leadership experience to lead and oversee the licensing team, ensuring effective regulation, enforcement, and compliance within the community.Key Responsibilities:Provide strong leadership to the licensing team, setting objectives, managing workloads, and...

We are seeking a highly skilled Senior Complaints Officer to join our team at Brackenberry Ltd. This is a 3-month contract, with a high likelihood of extension at the client's discretion.Key Responsibilities:Act as a point of contact for residents wishing to raise a complaint or general enquiry, providing an effective frontline housing information and advice...

We are seeking a highly skilled Senior Complaints Officer to join our team at Brackenberry Ltd. This is a 3-month contract, with a high likelihood of extension at the client's discretion.Key Responsibilities:Act as a point of contact for residents wishing to raise a complaint or general enquiry, providing an effective frontline housing information and advice...

We are seeking a highly skilled Complaints Review Officer to join our team on a temporary assignment basis. This role will involve working closely with a Local Authority in Tower Hamlets to assist with the appointment of a Complaints Review Officer, on a 4-month contract, likely to be extended at the client's discretion.Key Responsibilities:Support the...

Job Summary: We are seeking a skilled Complaints Officer to join our team at Adecco. As a Complaints Officer, you will be responsible for investigating, resolving, and responding to complaints at Stage 1 and 2 of the Corporate complaints procedure in Housing, with a particular focus on responsive repairs.Key Responsibilities:Coordinating and responding to...

We are currently seeking a highly skilled Senior Complaints Officer to join our team at Brackenberry Ltd. The successful candidate will be working closely with a Local Authority in London to assist with the appointment of a Senior Complaints Officer on a 3-month contract, with a high likelihood of extension by the client's discretion.Key Responsibilities:Act...