Senior Complaints Officer

Senior Complaints OfficerWe are seeking a highly skilled and experienced Senior Complaints Officer to join our team at Tower Hamlets Partnership.This is an exciting opportunity to work in a dynamic and outcomes-based council, using digital innovation and partnership working to respond to the changing needs of our borough.The successful candidate will be...

We are seeking a highly skilled Senior Complaints Officer to join our team at Brackenberry Ltd. This is a 3-month contract, with a high likelihood of extension at the client's discretion.Key Responsibilities:Act as a point of contact for residents wishing to raise a complaint or general enquiry, providing an effective frontline housing information and advice...

Job Title: Complaints Case OfficerJob Summary: We are seeking a skilled Complaints Case Officer to join our team at Adecco. The successful candidate will be responsible for reviewing and responding to housing complaints, ensuring residents receive a fair and thorough review of their complaints at the point of escalating to Stage 2 of the complaints...

UK Complaints Senior ManagerBank of Ireland seeks a skilled professional to lead its UK complaints team. As a Senior Manager, you will be responsible for managing and resolving customer complaints in a timely and professional manner.Key responsibilities include:Managing a team of complaint handlersDeveloping and implementing effective complaint handling...

We are working closely alongside a Local Authority in London to assist with the appointment of a Complaints Review Officer, on a 4-month contract, likely to be extended at clients discretion.Estimated Salary: £21.98 - £29.31 per hourJob DescriptionAs a Complaints Review Officer, you will support the Council to meet performance targets and regulatory...

As a Senior Complaints Specialist, you'll be responsible for providing exceptional customer service and resolving complex complaints in a timely and efficient manner. You'll work closely with our team of Complaints Specialists to ensure that customers receive the best possible service and that their concerns are addressed promptly.In this role, you'll have...

Islington Council is seeking a highly skilled Complaints and Appeals Officer to join their team within Community Wealth Building.About the RoleThis challenging role involves investigating and responding to all levels of complaints, including LGO, and attending meetings on behalf of the council. The ideal candidate will have proven high levels of customer...

Job Summary:We are seeking a skilled Complaints Resolution Specialist to join our team at CRA GROUP LIMITED. As a key member of our Customer Service Division, you will be responsible for managing and responding to Chief Executive Stage complaints, Local Government & Social Care Ombudsman, and Housing Ombudsman cases.Key Responsibilities:Investigate and...

Job Summary:We are seeking a skilled Complaints Resolution Specialist to join our team at CRA GROUP LIMITED. As a key member of our Customer Service Division, you will be responsible for managing and responding to Chief Executive Stage complaints, Local Government & Social Care Ombudsman, and Housing Ombudsman cases.Key Responsibilities:Investigate and...

About the Role:We are seeking a skilled Corporate Complaints and Improvement Officer to join our team at the Royal Borough of Kensington and Chelsea. As a key member of our Corporate Complaints, Learning and Improvement Team, you will play a vital role in improving customer service and ensuring that we meet the expectations of our residents.Key...

About UsThe Royal Borough of Kensington and Chelsea is a dynamic and inclusive workplace. We are passionate about creating a better, safer Borough for all our residents. As a key member of our Corporate Complaints, Learning and Improvement Team, you will play a vital role in helping us achieve this vision.The RoleAs a Corporate Complaints Learning and...

We are working closely with a Local Authority in London to assist with the appointment of a Principal Complaints Officer on a 3-month contract, which is highly likely to be extended at the client's discretion. Please submit your CV for immediate consideration.Rate of Pay: £265.00 - £348.00 per DayResponsibilities:To assess all types and stages of...

Job SummaryAs a Principal Complaints Officer with CRA GROUP LIMITED, you will be responsible for managing and responding to Chief Executive Stage complaints, ensuring timely resolution and appropriate remedies. Your role will involve providing one-stop resolution to customer complaints, identifying root causes, and promoting suitable remedies through written...

Job Title: Deputy Manager - Complaints OversightJob Description:This role involves heading into the London based office of a Global Leading Insurer 1-2 times a week. The successful candidate will be responsible for managing complaints and will be paid up to £69,000 (pro rata based on 6 months).Main Responsibilities:• Managing complaints handlingAbout the...

We are seeking a highly skilled Complaints Review Officer to join our team on a temporary assignment basis. This role will involve working closely with a Local Authority in Tower Hamlets to assist with the appointment of a Complaints Review Officer, on a 4-month contract, likely to be extended at the client's discretion.Key Responsibilities:Support the...

Job Summary: We are seeking a skilled Complaints Officer to join our team at Adecco. As a Complaints Officer, you will be responsible for investigating, resolving, and responding to complaints at Stage 1 and 2 of the Corporate complaints procedure in Housing, with a particular focus on responsive repairs.Key Responsibilities:Coordinating and responding to...

Job Title: Complaints Review OfficerLocation: Whitechapel, London. The office is opposite Whitechapel Underground stationWorking Pattern: Monday to Friday, role is hybrid and requires being in the office 2 days a week, 3 days at homePay Rate: £23.48 per hour PAYE or £30.81 per hour UmbrellaWe are currently recruiting for a Complaints Officer on behalf of...

UK Complaints Senior Manager RoleAt Bank of Ireland, we are seeking a highly skilled Senior Manager to lead our UK Complaints team. This is a key role that requires strong leadership and management skills, as well as a deep understanding of the UK market and regulatory environment.Key Responsibilities:Lead the UK Complaints team to deliver high-quality...

Complaints Coordinator RoleFull time, 37 hours per week£18.00 per hourTemporary ongoing contractHybrid working is available (1 day per week in office)Sellick Partnership are seeking a dedicated Complaints Coordinator to join our team. This role focuses on managing customer complaints through investigation and resolution.Daily Responsibilities:Investigate...

Complaints Resolution Specialist - Southwark, LondonWe are seeking a skilled Complaints Resolution Specialist to join our team in Southwark, London. As a Complaints Resolution Specialist, you will be responsible for effectively managing complaints in accordance with regulatory guidelines and insurer requirements.Key Responsibilities:Conduct thorough...