Complaint Resolution Specialist
7 days ago
Job Summary: We are seeking a skilled Complaints Officer to join our team at Adecco. As a Complaints Officer, you will be responsible for investigating, resolving, and responding to complaints at Stage 1 and 2 of the Corporate complaints procedure in Housing, with a particular focus on responsive repairs.
Key Responsibilities:
- Coordinating and responding to Freedom of Information requests, Data protection enquiries and complaints, Press enquiries, and Red File cases as they relate to the service.
- Investigating and resolving complaints at Stage 1 and 2 of the Corporate complaints procedure in Housing.
- Coordinating and responding to cases referred to the LGO and enquiries from Members of Parliament and Elected Members of the Council.
Requirements: Previous experience in handling Repairs Complaints is essential.
Working Arrangements: This is a temporary role, with a possible extension. You will be working full-time, Monday to Friday, 36 hours per week. The role involves hybrid working, with 2-3 days in the office and the remainder at home.
Pay: £19.95 per hour PAYE / £25.88 per hour Umbrella (increasing to £27.12 from 13th week).
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Complaints Resolution Specialist
2 weeks ago
London, Greater London, United Kingdom Office Angels Full timeComplaints Resolution Specialist - Southwark, LondonWe are seeking a skilled Complaints Resolution Specialist to join our team in Southwark, London. As a Complaints Resolution Specialist, you will be responsible for effectively managing complaints in accordance with regulatory guidelines and insurer requirements.Key Responsibilities:Conduct thorough...
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Complaint Resolution Specialist
2 weeks ago
London, Greater London, United Kingdom Novax Recruitment Ltd Full timeJob Summary:We are seeking a skilled Complaints Resolution Specialist to join our team at Novax Recruitment Ltd. As a Complaints Resolution Specialist, you will be responsible for managing and responding to customer complaints in a timely and effective manner.Key Responsibilities:Manage and respond to customer complaints, ensuring that all issues are...
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Complaints Resolution Specialist
2 weeks ago
London, Greater London, United Kingdom CV-Library Full timeComplaints Resolution Specialist - Insurance (12-Month FTC)Job Title: Complaints Resolution Specialist - Insurance (12-Month FTC)Location: London (Hybrid Working - 4 Days Home/1 Day Office)Salary: Up to £32,000We are seeking a skilled communicator with a passion for problem-solving to join our dynamic team as a Complaints Resolution Specialist. In this...
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Complaint Resolution Specialist
2 weeks ago
London, Greater London, United Kingdom Vox Network Consultants Full timeJob SummaryVox Network Consultants is seeking a skilled Complaint Resolution Specialist to join our team. As a Complaint Resolution Specialist, you will be responsible for monitoring the quality of contacts received via various channels, ensuring the learning from complaints is used to support continuous improvement.Key ResponsibilitiesTo monitor the quality...
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Complaints Resolution Specialist
1 month ago
London, Greater London, United Kingdom zeroG - AI in Aviation Full timeAbout LendableLendable is a pioneering fintech company on a mission to revolutionize consumer finance. We're building a world-class team to help us achieve this goal.Job SummaryWe're seeking a skilled Complaints Resolution Specialist to join our team. As a Complaints Resolution Specialist, you will be responsible for investigating and resolving complex...
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Complaints Resolution Specialist
1 month ago
London, Greater London, United Kingdom zeroG - AI in Aviation Full timeAbout LendableLendable is a pioneering fintech company on a mission to revolutionize consumer finance. We're building a world-class team to help us achieve this goal.Job SummaryWe're seeking a skilled Complaints Resolution Specialist to join our team. As a Complaints Resolution Specialist, you will be responsible for investigating and resolving complex...
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Complaints Resolution Specialist
2 weeks ago
London, Greater London, United Kingdom CRA GROUP LIMITED Full timeJob SummaryWe are seeking a highly skilled Complaints Resolution Specialist to join our team at CRA GROUP LIMITED. The successful candidate will be responsible for managing and responding to Chief Executive Stage complaints, Local Government & Social Care Ombudsman and Housing Ombudsman cases, ensuring timely resolution and appropriate remedies.Key...
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Complaints Resolution Specialist
3 weeks ago
London, Greater London, United Kingdom Zilch Full time{"h2": "Job Title: Complaints Resolution Specialist", "p": "At Zilch, we are seeking a skilled Complaints Resolution Specialist to join our team. As a key member of our Complaints Team, you will play a vital role in ensuring that all customer complaints are effectively handled and resolved in accordance with company policies, procedural manuals, and FCA...
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Complaints Resolution Specialist
3 weeks ago
London, Greater London, United Kingdom Zilch Full time{"h2": "Job Title: Complaints Resolution Specialist", "p": "At Zilch, we are seeking a skilled Complaints Resolution Specialist to join our team. As a key member of our Complaints Team, you will play a vital role in ensuring that all customer complaints are effectively handled and resolved in accordance with company policies, procedural manuals, and FCA...
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Complaints Resolution Specialist
1 month ago
London, Greater London, United Kingdom Zilch Full time{"h2": "Job Title: Complaints Resolution Specialist", "p": "At Zilch, we're committed to delivering exceptional customer experiences. As a Complaints Resolution Specialist, you'll play a vital role in ensuring that all customer complaints are effectively handled and resolved. Your primary responsibility will be to support the Head of Complaints in...
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Complaints Resolution Specialist
1 month ago
London, Greater London, United Kingdom Zilch Full time{"h2": "Job Title: Complaints Resolution Specialist", "p": "At Zilch, we're committed to delivering exceptional customer experiences. As a Complaints Resolution Specialist, you'll play a vital role in ensuring that all customer complaints are effectively handled and resolved. Your primary responsibility will be to support the Head of Complaints in...
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Complaints Resolution Specialist
4 weeks ago
London, Greater London, United Kingdom Study Tech Full timeAbout Study TechStudy Tech is a social enterprise that specializes in supporting individuals eligible for Disabled Students' Allowances within higher education. We are a Disability Confident Employer, providing specialist computer equipment, 1-1 training, and in-house technical support.The RoleWe are seeking a dedicated and empathetic professional to join...
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Complaints Resolution Specialist
4 weeks ago
London, Greater London, United Kingdom Study Tech Full timeAbout Study TechStudy Tech is a social enterprise that specializes in supporting individuals eligible for Disabled Students' Allowances within higher education. We are a Disability Confident Employer, providing specialist computer equipment, 1-1 training, and in-house technical support.The RoleWe are seeking a dedicated and empathetic professional to join...
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Complaints Resolution Specialist
2 weeks ago
London, Greater London, United Kingdom Fairstone Group Ltd. Full timeFairstone Group Ltd. is seeking a skilled Complaints Resolution Specialist to join their Central Compliance Team. The ideal candidate will have experience in reviewing various financial products and handling complaints in line with regulatory expectations.Key ResponsibilitiesInvestigate and draft final response letters to clients.Support the head of central...
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Complaints Resolution Specialist
2 weeks ago
London, Greater London, United Kingdom University College London Hospitals Full timeJob OverviewAn exciting opportunity has arisen within the central complaints team for a Complaints Resolution Specialist.Supporting the Corporate Board and the Private Patients complaints team, the purpose of this role will be to provide a comprehensive and high-quality complaints service to our patients and relatives, with a focus on early...
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Complaint Resolution Specialist
3 weeks ago
London, Greater London, United Kingdom Adecco Full timeComplaints Resolution Specialist - RepairsPublic Sector - Local GovernmentThis is a temporary role, lasting 3-6 months with a possible extension. You will work full-time, Monday to Friday, 36 hours per week.Pay: £19.95 per hour PAYE / £25.88 per hour Umbrella (increasing to £27.12 from 13th week)Hybrid Working: 2-3 days in office (Croydon), remainder at...
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Complaint Resolution Specialist
3 weeks ago
London, Greater London, United Kingdom Adecco Full timeComplaints Resolution Specialist - RepairsPublic Sector - Local GovernmentThis is a temporary role, lasting 3-6 months with a possible extension. You will work full-time, Monday to Friday, 36 hours per week.Pay: £19.95 per hour PAYE / £25.88 per hour Umbrella (increasing to £27.12 from 13th week)Hybrid Working: 2-3 days in office (Croydon), remainder at...
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Complaints Resolution Specialist
7 days ago
West End of London, Greater London, United Kingdom The State Hospital Full timeJob SummaryThe State Hospital is committed to delivering exceptional quality of care. To support this mission, the Corporate Services Department provides a platform for users to raise concerns when service delivery falls short of expectations.We are seeking a skilled Complaints Resolution Specialist to provide comprehensive support to the Complaints Manager...
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Complaint Resolution Specialist
3 weeks ago
London, Greater London, United Kingdom Adecco Full timeJob Title: Complaint Resolution SpecialistJob Type: Temporary Role - 3 - 6 months, possible extensionHours: Full Time - Monday to Friday, 36 hours per weekSalary: £19.95 per hour PAYE / £25.88 per hour Umbrella (increasing to £27.12 from 13th week)Working Arrangement: Hybrid Working - 2 - 3 days in office (Croydon), remainder at home.The successful...
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Complaint Resolution Specialist
3 weeks ago
London, Greater London, United Kingdom Adecco Full timeJob Title: Complaint Resolution SpecialistJob Type: Temporary Role - 3 - 6 months, possible extensionHours: Full Time - Monday to Friday, 36 hours per weekSalary: £19.95 per hour PAYE / £25.88 per hour Umbrella (increasing to £27.12 from 13th week)Working Arrangement: Hybrid Working - 2 - 3 days in office (Croydon), remainder at home.The successful...