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Risk Management Specialist

1 month ago

Clayton le Moors, Lancashire, United Kingdom FRASERS GROUP FINANCIAL SERVICES Full time

Fraser Group Financial Services is seeking a skilled Risk Management Specialist to join our team.

About the Role

This exciting opportunity will see you working in a regulated environment, where you will be responsible for managing operational incidents from identification to remediation and closure. You will act as a business SME for Operational Incidents and associated Remediation, leading the effective and efficient delivery of all FGFS service communications.

Responsibilities
  • Manage the end-to-end Operational Incident journey from identification to remediation and closure
  • Act as a business SME for Operational Incidents and associated Remediation
  • Lead the effective and efficient delivery of all FGFS service communications
  • Lead, manage, and develop the performance and potential of the team
  • Provide accurate and appropriate MI and reporting to The Senior Incidents and Resilience Manager, wider business areas and SLT/Forums etc. as appropriate
  • Ensure adherence to all governance, risk and compliance standards across the team
Requirements
  • Expert knowledge of Incident Management, Remediation and Service Communications processes and protocols
  • Strong stakeholder management skills
  • Demonstrable experience with SQL
  • Excellent communication and engagement skills
  • Strong experience of working and delivering in a regulated environment
  • Strong working knowledge of financial standards and guidelines and how they apply to incidents and remediation - e.g. FCA, TCF, Data Protection
  • Ability to prioritise and apply self-discipline to ensure optimum efficiency in performance and meet fast paced and challenging deadlines and demands
  • Ability to make authoritative, appropriate, pragmatic decisions
  • Diligent with exceptional attention to detail
  • Knows when to delegate and when to escalate
  • Ability to foster strong working relationships across the business
  • Understand project protocols and discipline
  • Reporting - Appropriate pitch, accuracy and level of information
  • Is analytical, pragmatic and systematic in approach to problem solving and maximising opportunities
  • Ability to manage conflict and knows when to escalate

We are offering a salary range of £60,000 - £80,000 per annum, depending on experience, to support this role in London.