Risk Management Specialist
8 hours ago
Fraser Group Financial Services is seeking a skilled Risk Management Specialist to join our team.
About the RoleThis exciting opportunity will see you working in a regulated environment, where you will be responsible for managing operational incidents from identification to remediation and closure. You will act as a business SME for Operational Incidents and associated Remediation, leading the effective and efficient delivery of all FGFS service communications.
Responsibilities- Manage the end-to-end Operational Incident journey from identification to remediation and closure
- Act as a business SME for Operational Incidents and associated Remediation
- Lead the effective and efficient delivery of all FGFS service communications
- Lead, manage, and develop the performance and potential of the team
- Provide accurate and appropriate MI and reporting to The Senior Incidents and Resilience Manager, wider business areas and SLT/Forums etc. as appropriate
- Ensure adherence to all governance, risk and compliance standards across the team
- Expert knowledge of Incident Management, Remediation and Service Communications processes and protocols
- Strong stakeholder management skills
- Demonstrable experience with SQL
- Excellent communication and engagement skills
- Strong experience of working and delivering in a regulated environment
- Strong working knowledge of financial standards and guidelines and how they apply to incidents and remediation - e.g. FCA, TCF, Data Protection
- Ability to prioritise and apply self-discipline to ensure optimum efficiency in performance and meet fast paced and challenging deadlines and demands
- Ability to make authoritative, appropriate, pragmatic decisions
- Diligent with exceptional attention to detail
- Knows when to delegate and when to escalate
- Ability to foster strong working relationships across the business
- Understand project protocols and discipline
- Reporting - Appropriate pitch, accuracy and level of information
- Is analytical, pragmatic and systematic in approach to problem solving and maximising opportunities
- Ability to manage conflict and knows when to escalate
We are offering a salary range of £60,000 - £80,000 per annum, depending on experience, to support this role in London.
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