Customer Experience Strategist

3 weeks ago


Edinburgh, Edinburgh, United Kingdom Sainsbury's Bank Full time
About the Role

We are seeking a Senior Customer Experience Manager to play a key role in ensuring customers remain informed, engaged and that good customer outcomes are maintained through transformation. Working as part of a team of communications and customer outcomes professionals, you will manage the development and delivery of the customer communications plan and strategy, the design of customer journeys and in the delivery of effective customer communications.



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