Optical Support Specialist
2 days ago
**About the Role:**
We are seeking a highly skilled and enthusiastic Optical Support Specialist to join our team in Matlock. This exciting opportunity will see you working closely with our experienced opticians, providing exceptional customer service and supporting patients throughout their eye care journey.
The ideal candidate will have previous experience as an Optical Advisor or Dispensing Assistant, with a nationally recognised qualification equivalent to a Level 3 BTEC. They will be passionate about delivering excellent customer service, have excellent communication skills and be able to work well under pressure.
In return, we offer a competitive salary of £25,000 - £30,000 per annum, along with a range of benefits including free parking and private & medical care. We are committed to providing ongoing development and support to help you grow in your role, including the opportunity to complete a nationally recognised qualification equivalent to a Level 3 BTEC.
**Job Description:**
As an Optical Support Specialist, you will play a vital part in delivering exceptional customer service and supporting patients throughout their eye care journey. Your responsibilities will include listening to patients, giving good clear advice, explaining suitable products and offers, understanding NHS procedures and applying our own high standards. You will also be responsible for dispensing of lenses (single vision / bi-focal & varifocal), carrying out pre-screening examinations and working alongside the wider team in day to day running of clinics.
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