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Sales Support Specialist

1 month ago

Crumlin, Caerphilly County Borough, United Kingdom Klöckner Pentaplast Full time

We're seeking a Customer Service Advisor to join our team at Klöckner Pentaplast. As a key member of our customer-facing team, you'll be responsible for managing customer relationships, resolving issues, and providing exceptional customer service. With a strong focus on quality and attention to detail, you'll ensure accurate order processing and timely communication with customers. Estimated salary: £40,000-£60,000 per annum.

In this role, you'll work closely with internal stakeholders to resolve customer complaints and issues, applying corrective measures and proposing improvements. Your excellent communication skills and ability to work under pressure will enable you to deliver high-quality results in a fast-paced environment. Estimated salary: £50,000-£70,000 per year.

You'll have the opportunity to develop your commercial skills, generating leads for the sales force and offering additional products when appropriate. Your proactive approach will help drive business growth and enhance customer satisfaction. Estimated salary: £45,000-£65,000 per annum.