Hospitality Expert

2 weeks ago

Reading, Reading, United Kingdom RedCat Pubs Full time
Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Waiter/Waitress at The Bricklayers Arms in Flaunden. As a key member of our front-of-house team, you will be responsible for delivering exceptional customer service, ensuring a warm and welcoming atmosphere, and contributing to the overall success of our restaurant.

Key Responsibilities
  • Provide exceptional customer service, ensuring a high level of satisfaction and loyalty
  • Take orders, serve food and drinks, and handle payments in a timely and efficient manner
  • Maintain a clean and organized workspace, adhering to health and safety standards
  • Work collaboratively with the kitchen team to ensure seamless service
  • Upsell and promote menu items, drinks, and special offers to increase revenue
  • Manage cash and credit transactions accurately and efficiently
  • Participate in ongoing training and development to improve skills and knowledge
Requirements
  • Previous experience in a similar role, preferably in a fast-paced restaurant environment
  • Excellent communication and interpersonal skills
  • Ability to work well under pressure and as part of a team
  • Basic math skills and accuracy with handling cash and credit transactions
  • Availability to work flexible hours, including evenings and weekends
What We Offer
  • A competitive hourly rate and opportunities for overtime
  • A fun and dynamic work environment with a passionate team
  • Ongoing training and development to improve skills and knowledge
  • A discount on food and drinks during your shift
  • A chance to be part of a successful and growing business

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