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Technical Account Manager

2 months ago

Slough, Slough, United Kingdom S4 Personnel Ltd Full time

Job Title: Technical Account Manager

Job Summary:

We are seeking a highly skilled Technical Account Manager to join our team at S4 Personnel Ltd. As a Technical Account Manager, you will be responsible for ensuring customer satisfaction and product reliability through the delivery of regular technical account management, on-site service, and account review.

Key Responsibilities:

  • Deliver technical account management to include on-site service, damage prevention, and KPI review to identify best practice routine equipment handling to customers through coaching, education, and training activities.
  • Create and deploy action plans to improve customer service delivery.
  • Deliver technical service support to the sales unit in installing and commissioning of products.
  • Perform assembly, installation, and commissioning of new and demo stock.

Requirements:

  • Technical background with great communication skills.
  • Desire to do a good job and provide excellent customer service.

What We Offer:

A supportive, interesting, and respectful employer with an excellent staff retention rate.