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HR Operations Manager

2 months ago

Shaftesbury, United Kingdom Frazer Jones. Full time
About the Role

Frazer Jones is seeking an experienced HR Operations Manager to join our team and drive the success of our fast-paced, high-growth business. As an HR Operations Manager, you will play a key role in leading our HR operations team and ensuring the smooth delivery of end-to-end employee lifecycle activities.

Key Responsibilities
  • Lead and develop the operations team responsible for employee onboarding, offboarding, and administrative changes.
  • Oversee benefits, reward, and payroll administration, ensuring accurate and timely processing.
  • Develop and implement HR policies, template letters, and manager's guides to ensure compliance and best practices.
  • Act as an advisor to the business, providing guidance on terms and conditions, company policies, and HRIS self-service.
  • Collaborate with business partners, L&D team, and HRIS team to drive continuous improvement and automation.
  • Lead the introduction and management of a ticketed service desk, developing its use, introducing SLAs, and driving usage and efficiencies.
Requirements
  • Significant experience leading an operational HR team in a fast-paced, busy organisation.
  • Passion for people management and development.
  • Solutions-oriented, curious, and love delivering value-add project work.
About Frazer Jones

Frazer Jones is a leading recruitment agency specialising in HR and recruitment roles. We work with fast-paced, high-growth businesses to recruit top talent and drive their success.