Front of House Brand Ambassador

3 days ago


Cambridge, Cambridgeshire, United Kingdom Austin Fraser Full time

About the Role

As a STARS at Securitas, you will provide exceptional customer service across a wide range of roles, including Reception Services, Front of House, Concierge, Facilities, Office Management/Coordination, and Administration. You will work closely with stakeholders and client contacts to ensure the office and/or front of house environment is of high standard.

Responsibilities:

  • Meet and greet all staff, visitors, and contractors in a professional and personable manner.
  • Deliver a consistently high-end customer-focused experience.
  • Embody a high-performance approach and encourage colleagues to do the same.
  • Ensure the workplace is visually appealing.
  • Work closely with stakeholders & client contacts to ensure the office and/or front of house environment is of high standard.
  • Assist in emergency situations.
  • Provide timely and accurate information.
  • Respond appropriately to varying and fast-changing priorities.
  • Build strong rapport with recurring customers (client staff, visitors, contractors, etc.).
  • Represent Securitas and the client organization in a manner that is in-keeping with the values, brand identity, and culture of both.

Benefits:

  • We offer a competitive salary of £16.72 per hour.
  • A comprehensive benefits package.
  • Ongoing training and development opportunities.


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