Front of House Team Lead

3 weeks ago


Cambridge, Cambridgeshire, United Kingdom Krystle Recruitment Solutions Full time
About the Role

As a Guest Experience Director at Krystle Recruitment Solutions' client, you will be responsible for leading a dynamic Front of House team in Cambridge.

The ideal candidate will have previous management experience from a corporate hotel, excellent attention to detail, and a passion for delivering exceptional customer service.

You will work closely with the team to ensure seamless operations, maximise rooms yield, and maintain brand standards.

Key responsibilities include:

  1. Recruiting, appointing, retaining and reviewing team members.
  2. Providing active support and development opportunities.
  3. Ensuring succession planning is in place.
  4. Implementing upselling and membership processes.

With a competitive salary of £40,000 per annum, this role offers an excellent opportunity to develop your skills and experience in a unique front of house environment.

The successful candidate will have a proven track record of delivering exceptional customer service and working effectively within a team environment.


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