Front of House Team Lead

17 hours ago


Cambridge, Cambridgeshire, United Kingdom Brook Street Full time
Front of House Team Lead Role

We are seeking an experienced and skilled individual to fill the position of Front of House Assistant with Brook Street.

Salary: Circa £25,000 per annum. This competitive salary reflects the importance of this role within our team.

About the Job:

  • As a Front of House Assistant, you will be responsible for delivering exceptional food service experiences to our customers.
  • You will maintain high levels of professionalism and courtesy at all times, providing excellent customer service and support to colleagues.
  • The ideal candidate will possess strong communication and teamwork skills, with the ability to execute instructions accurately and efficiently.
  • You will be expected to uphold the highest standards of food hygiene and safety, performing daily housekeeping duties as needed.
  • Additionally, you will prepare rooms and deliver food service, ensuring proper table settings and presentation.
  • Adhering to security measures and reporting maintenance issues to management are also key responsibilities of this role.
  • Maintaining a professional appearance in accordance with the Staff Handbook is essential.

Requirements:

  • Experience in a similar customer-facing role is essential.
  • A strong educational background, preferably in hospitality or a related field, is desirable.
  • Exceptional communication and teamwork skills are necessary for success in this role.
  • The ideal candidate will possess a smart appearance, honesty, reliability, politeness, and a friendly demeanor.
  • Flexibility with an openness to change is also highly valued.

This is a permanent, full-time position (36.5 hours per week), averaged across a 3-week rota including early, late, and split shifts; some weekend work required.

You will be entitled to 33 days annual leave (including public holidays) and membership of a contributory pension scheme available, with eligibility for auto-enrolment based on age and earnings level. You have the right to opt-in at any time.

As a member of the Brook Street team, you will have access to ongoing training and development opportunities to help you grow in your role.



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