Resident Experience Officer
1 month ago
This Resident Services Assistant position requires a highly organized and communicative individual to join our team. As a key point of contact for residents, you will be responsible for providing excellent customer service, resolving queries, and ensuring a smooth living experience.
Responsibilities- Meet and greet residents, visitors, and staff, maintaining a warm and professional demeanor.
- Manage reception duties, responding to phone calls, emails, and in-person inquiries in a timely and effective manner.
- Collaborate with the help desk team to resolve technical issues, ensuring minimal disruption to residents and staff.
- Proven customer service experience, preferably in a residential or hospitality setting.
- Excellent communication and problem-solving skills, with the ability to remain calm under pressure.
- Familiarity with IT systems and software, with basic troubleshooting skills.
- A salary of £23,500 per annum, commensurate with qualifications and experience.
- A range of benefits, including a generous holiday package, exclusive discounts, and cycle-to-work schemes.
- Ongoing training and development opportunities, supporting your growth and career advancement.
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Resident Liaison Officer
3 days ago
Guildford, United Kingdom Berry Recruitment Full timeBerry Recruitment are currently looking for Resident Liaison Officers to join an established contractor specialising in Fire Protecting and Fire Door Installations, The role will be working initially on a project in The Guildford area. The work will be within care home ennvironments so you will need to be familiar with the working environment and being that...
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Resident Experience Manager
2 weeks ago
Guildford, Surrey, United Kingdom Homes for Students Full timeJob OverviewWe're seeking an Accommodation Support Specialist to join our team at Homes for Students.This is an exciting opportunity to work with a diverse group of students and contribute to creating a positive living environment. As a key member of our team, you'll be responsible for delivering exceptional customer service and providing support to...
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Activity Coordinator
2 weeks ago
Guildford, Surrey, United Kingdom Barchester Healthcare Full time**Job Description:**We are seeking an Activity Coordinator - Resident Experience to join our team at Barchester Healthcare. The ideal candidate will have a proven track record of creating engaging activities that promote resident wellbeing and independence.As an Activity Coordinator, you will work closely with our community engagement team to develop and...
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Resident Services Associate
23 hours ago
Guildford, United Kingdom Jackson Sims Recruitment Ltd Full timeResidential Services Associate Location: Guildford Site/Office Based Rota Shift Pattern up to £27,000 PA The Residents Services Associate (RSA) is a pivotal member of the front of house team, ensuring that Residents receive an excellent service. **Duties**: Customer Service: - Carry out services such as meet & greet, reception, parcel handling,...
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Mulberry House Resident Liaison
4 days ago
Guildford, United Kingdom Salvation Army Housing Association Full timeAs a Housing Management Officer at our Mulberry House site in Guildford, you will be responsible for providing high-quality housing services to our residents. This includes managing residential units, coordinating maintenance and repairs, and maintaining accurate records.You will work closely with residents, staff, and external partners to ensure that our...
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Resident Services Coordinator
3 weeks ago
Guildford, Surrey, United Kingdom Barchester Healthcare Full timeJob Description:We are currently seeking a Resident Services Coordinator to join our team at Barchester Healthcare. The successful candidate will be responsible for coordinating activities and services that promote the well-being and engagement of our residents.About the Role:As a Resident Services Coordinator, you will work closely with our care teams to...
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Resident Services Associate
1 day ago
Guildford, United Kingdom PMR Full timePMR are seeking personable and enthusiastic Resident Services Associates for a well established provider of Build to Rent homes in Guildford, Surrey!** OVERVIEW** - Provide support to the Resident Services team to ensure that residents receive an excellent service, the building is maintained and managed efficiently to great standards - Provide a professional...
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Resident Care Coordinator
2 weeks ago
Guildford, Surrey, United Kingdom Barchester Healthcare Full timeAbout UsBarchester Healthcare is committed to delivering the highest standards of person-centred care and empowering our residents to live their best life.We're a leading provider of high-quality care and support services for older people in the UK, with a strong focus on delivering exceptional care and support to our residents.As a Care Assistant, you'll...
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Resident Services Assistant
6 days ago
Guildford, United Kingdom ONE PROPERTY RECRUITMENT LTD Full timeOne Property Recruitment are seeking an Assistant Resident Services Manager in the Guildford area. This is a site based role focused on customer service, lettings, and property management. Our client is a Leading Operator in the Build to Rent Sector, an industry that has taken over and changed the rental market for the better with high quality apartment...
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Resident Services Coordinator
4 weeks ago
Guildford, Surrey, United Kingdom Homes for Students Full timeAbout the OpportunityAs a Resident Services Assistant, you will play a vital role in upholding our company values and putting students first. You will be responsible for delivering exceptional customer service, ensuring a seamless experience for students and visitors.ResponsibilitiesMeet and greet students and visitors, providing a warm and friendly...
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Assistant Resident Services Manager
5 days ago
Guildford, United Kingdom Jackson Sims Recruitment Ltd Full time**Assistant Resident Services Manager** **Location: West Surrey** **Salary: up to £31,000PA (Dependent on Experience)** **ROTATING SHIFT PATTERN** My client is seeking an Assistant Resident Services Manager to support the Resident Services Manager in the safe management of operations of a Build to Rent site. They will be responsible for the day to day...
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Resident Engagement Specialist
4 days ago
Guildford, Surrey, United Kingdom NHS Full timeJob OverviewThis role involves supporting the Wellbeing Coordinator in providing activities to engage and stimulate residents' physical, cognitive, and social well-being.The successful candidate will have effective communication skills and experience working with older people in a residential nursing Dementia setting.ResponsibilitiesSupporting the Wellbeing...
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Resident Engagement Specialist
2 weeks ago
Guildford, Surrey, United Kingdom NHS Full timeCareer OpportunitiesWe are seeking a highly skilled and compassionate Activities Lead to join our team at a Barchester care home. As an integral member of our community, you will be responsible for creating a stimulating environment that promotes exceptional all-round care and support for our residents.About UsBarchester Healthcare is a leading provider of...
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Caregiver for Elderly Residents
3 weeks ago
Guildford, Surrey, United Kingdom Barchester Healthcare Full timeAbout the Role:Care for Elderly ResidentsAs a Support Assistant at Barchester Healthcare, you'll make a real difference in the lives of our residents. You'll be responsible for ensuring they receive the highest standard of care and support.To succeed in this role, you'll need to have some experience of caring for older people, a can-do attitude, and...
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Resident Care Specialist
3 weeks ago
Guildford, Surrey, United Kingdom Barchester Healthcare Full timeAbout the Job:Become a Support Assistant in HealthcareWe're looking for an enthusiastic and compassionate Support Assistant to join our team at Barchester Healthcare. As a key member of our team, you'll play a vital role in providing high-quality care and support to our residents.Your responsibilities will include assisting residents with daily tasks,...
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Mulberry House Resident Liaison
1 week ago
Guildford, Surrey, United Kingdom Salvation Army Housing Association Full timeHousing Support SpecialistWe are seeking a Housing Support Specialist to join our team at Salvation Army Homes. As a Housing Support Specialist, you will work closely with residents and stakeholders to provide high-quality support and services in our supported housing service.Your key responsibilities will include:Providing individualised support to...
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Resident Services Assistant
4 weeks ago
Guildford, United Kingdom Homes For Students Full timeAre you ready to make your mark on the vibrant world of student accommodation?Are you passionate about providing exceptional customer service?If so, we have an exciting opportunity for you to join our team at The Bridge as a Resident Services Assistant working 40 hours per week, 9.00am to 5:30pm Monday to Friday.If your skills, experience, and qualifications...
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Community Living Officer
2 weeks ago
Guildford, Surrey, United Kingdom Salvation Army Housing Association Full timeAbout Our TeamWe are a dynamic and supportive team at Salvation Army Homes, dedicated to providing high-quality housing services to our residents. As a Housing Management Officer, you will be part of a close-knit team that works together to ensure our residents receive the best possible care and support.Responsibilities:Conduct regular checks on resident...
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Community Housing Officer
2 weeks ago
Guildford, Surrey, United Kingdom Clarion Housing Full timeCommunity Housing Officer RoleWe are seeking a Community Housing Officer to join our team at Clarion Housing. This is a dynamic and customer-focused role that requires strong communication skills, attention to detail, and a passion for delivering excellent customer service.As a key point of contact for residents, you will be responsible for providing support...
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Dove and Hawk Resident Operations Manager
13 hours ago
Guildford, Surrey, United Kingdom Dove and Hawk Full time**Job Summary:**We are seeking an experienced Resident Manager to join our Dove and Hawk team in Leatherhead. This is a 12-month fixed-term contract, working Monday to Friday 9am-6pm and 2 Saturdays a month (9am-5pm).Duties/Functions:Conduct viewings booked by the Customer Hub/Site Team and follow through to reservation for optimal occupancy.Communicate...