Community Housing Officer
7 days ago
Community Housing Officer Role
We are seeking a Community Housing Officer to join our team at Clarion Housing. This is a dynamic and customer-focused role that requires strong communication skills, attention to detail, and a passion for delivering excellent customer service.
As a key point of contact for residents, you will be responsible for providing support and advice on various matters, including leasehold enquires, property alterations, and resident complaints. Your strong organisational skills and ability to work independently will enable you to manage your workload effectively and prioritise tasks.
Key Responsibilities
- Provide exceptional customer service to residents, responding to queries and concerns in a timely and professional manner.
- Manage the day-to-day operations of the scheme, including co-ordinating repairs and maintenance with contractors.
- Develop and maintain positive relationships with residents, contractors, and clients, ensuring effective communication and collaboration.
Requirements
- Estimated Salary: £16,317 per annum.
- A high level of literacy and numeracy, with excellent communication and interpersonal skills.
- Able to work independently and as part of a team, with a flexible approach to work.
About Clarion Housing
At Clarion Housing, we are committed to delivering excellent services to our residents, and we believe that this role is essential to achieving that goal. If you are a motivated and enthusiastic individual who is passionate about delivering outstanding customer service, then we would love to hear from you.
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