Technical Support Specialist

5 days ago


Perth, Perth and Kinross, United Kingdom Selecta Full time
About the Role

We are seeking a skilled Technical Support Specialist to join our team. As a Field Service Engineer, you will be responsible for servicing and maintaining equipment to ensure high-quality service delivery to our customers.

Key Responsibilities
  1. Servicing and maintenance of equipment to minimize downtime and optimize performance.
  2. Continual review of fault equipment, prioritizing repairs and ensuring access to relevant technical documentation.
  3. Attending training courses to maintain the highest standards of workmanship.
  4. Maintaining strong customer relationships through excellent communication and adherence to company procedures.
  5. Identifying potential customer dissatisfaction and taking prompt action to resolve issues.
Skills and Qualifications
  • Excellent communication and interpersonal skills.
  • A full UK driving licence with at least 12 months' driving experience and no more than 6 points.
  • Strong electrical knowledge or experience, demonstrated through practical work experience or an electrical qualification.
  • Awareness of safe working practices on electrical equipment.
What We Offer
  • Competitive salary: £35,000 - £40,000 per annum.
  • 25 days holiday pa + bank holidays.
  • Life assurance of 2x yearly salary.
  • Security of 5-weeks paid sick leave.
  • Development opportunities and clearly mapped career paths.
  • Support from a strong leadership team.
  • Comfortable vans/cars provided, plus no commuting costs to and from work.
  • Company phone provided.


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