Customer Service Specialist

4 weeks ago


Exeter, Devon, United Kingdom M Group Services Full time

About the Role


M Group Services is seeking a skilled Customer Leakage Technician to join our team in the South West Water contract. As a valued member of our team, you will be responsible for identifying and resolving customer leaks in the designated area.



Key Responsibilities



  • Complete classroom and on-the-job training to acquire necessary skills and qualifications
  • Work collaboratively with experienced technicians to identify and resolve customer leaks
  • Engage with members of the public and clients to provide excellent customer service
  • Collaborate with contract partners to deploy innovative solutions and technology


Requirements



  • A current driving license is required for this role
  • Self-motivated and able to work independently with minimal supervision
  • Good time management skills and ability to meet stringent deadlines
  • Manual dexterity and ability to work with hand tools and equipment
  • Ability to work outdoors in various weather conditions and walk long distances


Benefits



  • Contributory pension scheme
  • Company van and fuel card for business use
  • Access to retail discounts portal
  • Cycle-to-work scheme
  • Enhanced maternity and paternity leave
  • 21 days annual leave plus 8 bank holidays (rising to 25 with continuous service)


About M Group Services


M Group Services is a leading provider of essential infrastructure services in the UK and Ireland. We prioritize safety, operational delivery, efficiency, and customer service. We value diversity and strive to create an inclusive environment for our employees.



  • Exeter, Devon, United Kingdom Pick for Britain Full time

    About the RoleWe are seeking a highly skilled and motivated Customer Service and Support Specialist to join our team at Pick for Britain. As a Customer Service and Support Specialist, you will be the first point of contact for customers, providing outstanding service and support.Key ResponsibilitiesRespond to customer enquiries via phone, email, and live...


  • Exeter, Devon, United Kingdom United Parcel Service of America, Inc Full time

    Customer Service Role at United Parcel Service of America, IncWe are seeking a highly motivated Customer Service Representative to join our team at United Parcel Service of America, Inc. In this role, you will be the first point of contact for customers, providing a friendly welcome and resolving any queries or concerns they may have.Job...


  • Exeter, Devon, United Kingdom beBee Professionals Full time £20,000 - £25,000

    We are seeking a Customer Service Sales Specialist to join our retail team in Exeter, United Kingdom. The ideal candidate will deliver exceptional customer service and support the store's day-to-day operations.Key Responsibilities:Provide product knowledge and advice to customers.Operate the cash register and handle transactions.Maintain the store's visual...


  • Exeter, Devon, United Kingdom South Western Ambulance Service NHS Foundation Trust Full time

    About Our RoleWe are seeking a highly skilled IT Service Desk Analyst to join our team at South Western Ambulance Service NHS Foundation Trust.As an IT Service Desk Analyst, you will play a critical role in providing exceptional customer service and technical support to our staff, ensuring the seamless delivery of 1st Line IT services.Key...


  • Exeter, Devon, United Kingdom Grafton Group Full time

    Key ResponsibilitiesAs a Customer Service Assistant at Grafton Group, you will be working closely with our team to deliver exceptional customer service to our customers.Using specialist equipment such as sawmills and forklifts, you will assist with the sales and merchandising of building materials.We offer a range of benefits, including a profit-based bonus...


  • Exeter, Devon, United Kingdom beBee Professionals Full time £20,000 - £25,000

    Customer-Focused Sales AssistantWe are seeking a highly motivated and customer-oriented Sales Assistant to join our retail team in Exeter, United Kingdom. As a key member of our team, you will play a vital role in delivering exceptional customer service and supporting the store's day-to-day operations.Responsibilities:Provide excellent customer service and...


  • Exeter, Devon, United Kingdom beBee Professionals Full time £22,000 - £28,000

    We are seeking a Support Specialist to provide excellent service and resolve queries in a timely manner at beBee Professionals in the UK.Key Responsibilities:Handle customer inquiries via various channels.Provide accurate product and service information.Resolve customer issues efficiently and escalate when necessary.Process customer orders and manage account...


  • Exeter, Devon, United Kingdom Seetec Business Technology Centre Full time

    Job Title: Customer Support SpecialistWe're seeking a Customer Support Specialist to join our team at Seetec Pluss. As a Customer Support Specialist, you will be responsible for providing exceptional customer service to individuals referred to us by their Job Centre Work Coaches.Your role will involve handling inbound and outbound calls, as well as providing...


  • Exeter, Devon, United Kingdom Home Group Limited Full time

    Lead Support Worker Exeter, DevonWe are seeking a dedicated Customer Experience Specialist to join our team in Exeter, Devon. This is a permanent, full-time role that requires working on a rota basis. The successful candidate will receive a competitive salary of £12.61 per hour (£42,664 per annum) and a range of benefits, including a Health Cash Plan.About...


  • Exeter, Devon, United Kingdom Next Full time

    About the Role:To be successful as a Sales Team Member at Next, you will:Offer fast and friendly service to our customers, helping them find the perfect productsShare your passion and knowledge about our amazing products with customersWork in all areas of the store, including sales floors, stockrooms, and processing deliveriesTake control of your own...


  • Exeter, Devon, United Kingdom South West Water Full time

    About the Role:As a Customer Experience Specialist with South West Water, you will play a key role in delivering exceptional service to our customers. With a competitive starting salary of £24,125 per annum, rising to £25,946 per annum on progression, plus an additional 5% shift allowance, this is a fantastic opportunity to develop your skills and make a...


  • Exeter, Devon, United Kingdom Actio Recruitment Full time

    Job Title: Automotive Service Specialist – Main DealerLocation: ExeterSalary: Competitive + BenefitsCompany: Actio RecruitmentJob Type: Full-Time, PermanentOur client is a leading main dealership with a reputation for delivering exceptional service and top-quality vehicle maintenance. We are looking for a skilled Automotive Service Specialist to contribute...


  • Exeter, Devon, United Kingdom Ricoh Full time

    Ricoh is a global technology business with a rich history of innovation.Job OverviewWe are currently seeking a Technical Services Specialist to join our team. As a key member of our team, you will be responsible for providing technical support and maintenance services to our customers in the Devon and Cornwall area.About RicohAt Ricoh, we strive to make work...


  • Exeter, Devon, United Kingdom Connells Group Full time

    Your Opportunity: We are seeking a skilled Customer Service Advisor to join our Lettings team in Exeter. This role involves supporting administrative duties, providing exceptional customer service, and ensuring clients are informed throughout the lettings process.Requirements: • Proven experience in handling high-volume phone calls and emails • Excellent...


  • Exeter, Devon, United Kingdom Sitel Full time

    Customer Service Job OpportunityWe are currently looking for a skilled Customer Support Specialist to join our team in Exeter. In this role, you will be responsible for providing top-notch customer support and resolving customer issues in a timely and efficient manner.The successful candidate will have excellent communication and problem-solving skills, with...


  • Exeter, Devon, United Kingdom Arcus Solutions Full time

    Job Summary: We are seeking a detail-oriented Store Sanitation Specialist to join our team at Arcus Solutions. As a key member of our store support team, you will be responsible for maintaining the highest standards of cleanliness and safety in our Sainsbury's stores.Key Responsibilities:Carry out thorough cleaning activities, including mopping, vacuuming,...


  • Exeter, Devon, United Kingdom South Western Ambulance Service NHS Foundation Trust Full time

    Are you an experienced administrator looking for a challenging role in safeguarding?South Western Ambulance Service NHS Foundation Trust is seeking a skilled and capable administrative support specialist to join our safeguarding team.The successful candidate will provide essential administrative support for safeguarding activities and team functions, working...


  • Exeter, Devon, United Kingdom M Group Services Full time

    About UsM Group Services, a leading provider of essential infrastructure services in the UK and Ireland, delivers a range of vital services within the water, energy, transport, and telecommunications sectors.We are committed to profitable growth, both organically and through acquisitions, with a strong culture that focuses on safety, operational delivery,...


  • Exeter, Devon, United Kingdom Thrifty Car & Van Rental Full time

    About the RoleWe are seeking a highly skilled and enthusiastic Customer Service Representative to join our team at Thrifty Car & Van Rental. As a key member of our customer service team, you will provide exceptional support to our customers, handling their queries and concerns with professionalism and courtesy.Responsibilities include:Providing outstanding...


  • Exeter, Devon, United Kingdom Sitel Full time

    Unlock Your Potential in Customer ServiceWe are seeking a talented Customer Service Representative to join our team in Exeter.About the RoleAs a Customer Service Representative, you will be the face of our company, delivering exceptional customer experiences and resolving customer inquiries in a timely and professional manner.Key ResponsibilitiesProvide...