Console Player Experience Coordinator

1 day ago


London, Greater London, United Kingdom Gunzilla Games Full time
Job Description: As a Console Support Specialist, you will be responsible for delivering exceptional customer experiences to our console players. You will provide timely and effective support through various channels, including typed-chat clients, email, and social media. Your responsibilities will include investigating and resolving player inquiries and issues, developing console-friendly support policies and workflows, creating and updating help center articles and FAQs, and becoming an expert in our console offering through playtesting and feedback.

We're looking for a talented individual with excellent communication skills, vast console environment experience, and a passion for video games. If you're a driven and organized professional who can thrive in a fast-paced environment, we encourage you to apply. An estimated salary of $50,000 - $75,000 per year, depending on experience, and a range of benefits are offered to successful candidates.

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