Luxury Reservations Specialist
20 hours ago
Job Title: Luxury Reservations Specialist
About Us:
Golf Traveller is a leading luxury golf tour operator and event organiser. We are passionate about delivering exceptional experiences to our clients, with access to the world's finest courses at the heart of our offering.
About the Opportunity:
- We are seeking a seasoned travel professional to oversee the administration of bookings, ensuring accuracy and efficiency.
- You will manage bookings from initial inquiry to final delivery, ensuring adherence to our standards for a premium customer experience.
- Serving as a key point of contact for supplier communications, negotiating rates, and maintaining strong relationships.
- Preparing and reviewing client-facing documents, ensuring all details are accurate and presented professionally.
- Supporting the Reservations Manager in refining processes and mentoring junior team members.
- This role offers a competitive salary of £40,000 - £60,000 per annum, dependant on experience, plus benefits including a workplace pension scheme, 25 days paid holiday per annum, and eligibility for company-wide bonus and incentive schemes.
- The ideal candidate will have substantial experience in the luxury travel or hospitality industry, with an understanding of or interest in golf being an advantage.
- Strong commercial acumen, excellent communication skills, and the ability to manage multiple priorities are essential.
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Saint Andrews, Fife, United Kingdom Valor Hospitality Seaton House St Andrews Full timeAbout the RoleAs a Reservation and Customer Experience Specialist, you will be responsible for implementing strategies to drive performance against competitors. You will work closely with the Revenue department and other hotel departments to achieve financial budgets and targets.
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