Housing Solutions Specialist
2 weeks ago
We are seeking a skilled and dedicated Housing Solutions Officer to join our team. As a key member of our front-line service, you will be responsible for providing holistic and person-centred housing management services to residents across the borough.
Key Responsibilities- Provide advice and support to residents on housing-related matters, including tenancy management and rent payments.
- Respond to customer enquiries through various channels, including phone, email, and CRM, ensuring timely and efficient resolution of issues.
- Conduct assessments to identify opportunities for early intervention and prevention, and work with residents to develop plans to address their needs.
- Collaborate with colleagues to streamline the customer experience and improve service delivery.
- Contribute to process and system improvements to ensure first-line customer interactions are fast, accessible, and meet customer needs.
- Experience of providing advice and practical assistance to the public in a social housing or public sector setting.
- Experience of working in a multi-cultural community and delivering services to diverse customer groups.
- General level of education qualification.
This is a 35-hour per week role, and we encourage applications from candidates who are passionate about delivering excellent customer service and making a positive impact in their community.
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Housing Solutions Specialist
5 days ago
Islington, Greater London, United Kingdom CRA GROUP LIMITED Full timeJob Summary:We are seeking a skilled Housing Solutions Specialist to join our team. As a key member of our front-line service, you will provide holistic and person-centred housing management services across the borough.Key Responsibilities:Receiving and responding to customer enquiries through various channels, ensuring timely and efficient resolution of...
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Housing Solutions Specialist
5 days ago
Islington, Greater London, United Kingdom CRA GROUP LIMITED Full timeJob Summary:As a Housing Solutions Specialist, you will provide holistic and person-centred housing management services across the borough. This role involves receiving and responding to customer enquiries through various channels, ensuring timely and efficient resolution of service requests. You will also contribute to process and system improvements to...
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Housing Solutions Specialist
2 weeks ago
Islington, Greater London, United Kingdom CRA GROUP LIMITED Full timeJob Title: Housing Solutions OfficerWe are seeking a skilled and dedicated Housing Solutions Officer to join our team at CRA GROUP LIMITED. As a key member of our housing services team, you will play a vital role in providing holistic and person-centred housing management services across the borough.Key Responsibilities:Provide housing and tenancy-related...
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Housing Solutions Specialist
2 weeks ago
Islington, Greater London, United Kingdom CRA GROUP LIMITED Full timeJob Title: Housing Solutions OfficerWe are seeking a skilled and dedicated Housing Solutions Officer to join our team at CRA GROUP LIMITED. As a key member of our housing services team, you will play a vital role in providing holistic and person-centred housing management services across the borough.Key Responsibilities:Provide housing and tenancy-related...
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Housing Solutions Specialist
2 weeks ago
Islington, Greater London, United Kingdom CRA GROUP LIMITED Full timeJob Title: Housing Solutions OfficerWe are seeking a skilled and dedicated Housing Solutions Officer to join our team at CRA GROUP LIMITED. As a key member of our housing services team, you will play a vital role in providing holistic and person-centred housing management services across the borough.Key Responsibilities:Provide housing and tenancy-related...
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Housing Solutions Specialist
2 weeks ago
Islington, Greater London, United Kingdom CRA GROUP LIMITED Full timeJob Title: Housing Solutions OfficerWe are seeking a skilled and dedicated Housing Solutions Officer to join our team at CRA GROUP LIMITED. As a key member of our housing services team, you will play a vital role in providing holistic and person-centred housing management services across the borough.Key Responsibilities:Provide housing and tenancy-related...
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Housing Solutions Specialist
3 weeks ago
Islington, Greater London, United Kingdom CRA GROUP LIMITED Full timeJob Title: Housing Solutions OfficerWe are seeking a skilled and dedicated Housing Solutions Officer to join our team at CRA GROUP LIMITED. As a key member of our housing services team, you will play a vital role in providing holistic and person-centred housing management services across the borough.Key Responsibilities:Provide housing and tenancy-related...
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Housing Solutions Specialist
3 weeks ago
Islington, Greater London, United Kingdom CRA GROUP LIMITED Full timeJob Title: Housing Solutions OfficerWe are seeking a skilled and dedicated Housing Solutions Officer to join our team at CRA GROUP LIMITED. As a key member of our housing services team, you will play a vital role in providing holistic and person-centred housing management services across the borough.Key Responsibilities:Provide housing and tenancy-related...
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Housing Solutions Specialist
3 weeks ago
Islington, Greater London, United Kingdom CRA GROUP LIMITED Full timeJob SummaryWe are seeking a skilled and dedicated Housing Solutions Officer to join our team. As a key member of our front-line service, you will be responsible for providing holistic and person-centred housing management services to residents across the borough.Key ResponsibilitiesProvide advice and support to residents on housing-related matters, including...
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Housing Solutions Specialist
3 weeks ago
Islington, Greater London, United Kingdom CRA GROUP LIMITED Full timeJob SummaryWe are seeking a skilled and dedicated Housing Solutions Officer to join our team. As a key member of our front-line service, you will be responsible for providing holistic and person-centred housing management services to residents across the borough.Key ResponsibilitiesProvide advice and support to residents on housing-related matters, including...
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Housing Solutions Specialist
16 hours ago
Islington, Greater London, United Kingdom CRA GROUP LIMITED Full timeJob Summary:Housing Solutions Officers will provide holistic and person-centred housing management services across the borough. They will receive a wide range of transactional and housing-related service requests from residents and non-residents, using right first-time principles to manage demand and conclude enquiries efficiently.Key responsibilities...
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Housing Solutions Coordinator
4 days ago
Islington, Greater London, United Kingdom CRA GROUP LIMITED Full timeJob Summary:We are seeking a skilled Housing Solutions Coordinator to join our team at CRA GROUP LIMITED. As a key member of our front-line service, you will provide holistic and person-centred housing management services across the borough.Key Responsibilities:Receiving and responding to customer enquiries through various channels, ensuring timely and...
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Islington, Greater London, United Kingdom London Tenders Full timeHousing Needs Assessment SpecialistLondon Tenders invites expressions of interest from suppliers for a specialist medical advisor to assess housing needs in Islington.The council has a statutory duty to provide services to residents based on housing need, and an accurate assessment of circumstances ensures that the council fulfills its obligations.Applicants...
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Housing Management Specialist
4 weeks ago
Islington, Greater London, United Kingdom Central Recruitment Services Ltd Full timeHousing Management WorkerCentral Recruitment Services Ltd is seeking a skilled Housing Management Worker to join our team. This is a temporary position, requiring a 3-month commitment, working 37.5 hours per week, Monday to Friday, 9AM to 5PM.Key Responsibilities:Develop and implement personal payment plans to prevent rental debt with clients and...
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Housing Management Specialist
4 weeks ago
Islington, Greater London, United Kingdom Central Recruitment Services Ltd Full timeHousing Management WorkerCentral Recruitment Services Ltd is seeking a skilled Housing Management Worker to join our team. This is a temporary position, requiring a 3-month commitment, working 37.5 hours per week, Monday to Friday, 9AM to 5PM.Key Responsibilities:Develop and implement personal payment plans to prevent rental debt with clients and...
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Healthcare Specialist
3 weeks ago
Islington, Greater London, United Kingdom London Tenders Full timeSpecialist Medical Advice for Housing ApplicationsLondon Tenders invites suitable expressions of interest from suppliers for the provision of specialist medical advice to support the council's housing needs assessment.The council has a statutory duty to provide services to residents based on housing need, and an accurate assessment of circumstances is...
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Healthcare Specialist
3 weeks ago
Islington, Greater London, United Kingdom London Tenders Full timeSpecialist Medical Advice for Housing ApplicationsLondon Tenders invites suitable expressions of interest from suppliers for the provision of specialist medical advice to support the council's housing needs assessment.The council has a statutory duty to provide services to residents based on housing need, and an accurate assessment of circumstances is...
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Healthcare Specialist
2 weeks ago
Islington, Greater London, United Kingdom London Tenders Full timeSpecialist Medical Advice for Housing ApplicationsLondon Tenders invites suitable expressions of interest from suppliers for the provision of specialist medical advice in relation to housing applications.The council has a statutory duty to provide services to residents based on housing need, and an accurate assessment of circumstances is essential to fulfill...
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Healthcare Specialist
2 weeks ago
Islington, Greater London, United Kingdom London Tenders Full timeSpecialist Medical Advice for Housing ApplicationsLondon Tenders invites suitable expressions of interest from suppliers for the provision of specialist medical advice to support the council's housing needs assessment.The council has a statutory duty to provide services to residents based on housing need, and an accurate assessment of circumstances is...
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Healthcare Specialist
2 weeks ago
Islington, Greater London, United Kingdom London Tenders Full timeSpecialist Medical Advice for Housing ApplicationsLondon Tenders invites suitable expressions of interest from suppliers for the provision of specialist medical advice to support the council's housing needs assessment.The council has a statutory duty to provide services to residents based on housing need, and an accurate assessment of circumstances is...