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Receptionist

2 months ago


Cheltenham, Gloucestershire, United Kingdom Nazareth Care Charitable Trust Full time

About The Role

We are seeking a skilled and friendly Receptionist to join our team at Nazareth Care Charitable Trust. As a Receptionist, you will be the first point of contact for visitors, relatives, and suppliers, providing exceptional customer service and administrative support to our management team.

Duties and Responsibilities:

  • Meet and greet visitors, directing them to the correct destination and providing a warm welcome to our care home.
  • Respond to enquiries from residents, staff, and visitors via phone, email, or face-to-face, demonstrating excellent communication skills and a caring attitude.
  • Show visitors around our facilities, ensuring they feel comfortable and informed about our services.
  • Perform general clerical duties, including filing, photocopying, record-keeping, and minutes for meetings as required.
  • Input data into our systems as requested, maintaining accurate and up-to-date records.
  • Provide administrative support to the General Manager as needed, demonstrating flexibility and a proactive approach.

About You

We are looking for a professional, caring, and enthusiastic individual who is well-organised, has strong IT skills, and excellent verbal and written communication skills. You will be a team player, able to prioritize tasks and work independently, with a flexible approach and a positive attitude.

Working for Us

We offer a range of benefits and services to support your well-being, including full training, a competitive salary, and access to a variety of discounts and perks. You will enjoy a supportive and inclusive work environment, with opportunities for ongoing learning and development.