Receptionist

1 month ago


Cheltenham, Gloucestershire, United Kingdom Nazareth Care Charitable Trust Full time

About The Role

We are seeking a skilled and professional Receptionist to join our team at Nazareth Care Charitable Trust. As a key member of our front desk team, you will be responsible for providing exceptional customer service to visitors, relatives, and suppliers, as well as handling enquiries and administration tasks.

Duties and Responsibilities:

  • Meet and greet visitors, directing them to the correct destination and providing a warm and welcoming experience.
  • Handle enquiries from residents, staff, and visitors via telephone, email, or face-to-face, providing accurate and timely information.
  • Show visitors around the facilities, directing them to appropriate rooms and ensuring a smooth experience.
  • Perform general clerical duties, including filing, photocopying, record keeping, and minutes for meetings as required.
  • Input data on systems as requested and provide administration support to the General Manager as needed.

About You

We are looking for someone who is professional, caring, and enthusiastic. You will be well-organised, have strong IT skills, good attention to detail, excellent verbal and written communication skills, and a good telephone manner. The ideal candidate will have a flexible approach, with the ability to prioritise tasks and work as a team player and individually.

Working for Us

We offer a range of benefits and services to support your well-being and career development, including:

  • Full training and induction
  • Ongoing learning and development opportunities
  • Wellbeing support, including access to an Employee Assistance Programme
  • Discounts and benefits through our partnership with Blue Light Card
  • Pension contributions and paid holidays
  • Free onsite parking

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