Receptionist Support Assistant

2 weeks ago

Cheltenham, Gloucestershire, United Kingdom Nazareth Care Charitable Trust Full time

About The Role

We are seeking a skilled Receptionist to provide exceptional support to our visitors, relatives, and suppliers at Nazareth Care Charitable Trust. As a key member of our team, you will be responsible for handling day-to-day receptionist duties, including meeting and greeting visitors, directing them to the correct destination, and dealing with enquiries via telephone, email, or face-to-face.

Duties and Responsibilities:

  • Meet and greet persons entering the home and direct them to the correct destination
  • Deal with enquiries from residents, staff, or visitors via telephone, email, or face-to-face
  • Show visitors around the facilities and direct them to appropriate rooms
  • General clerical duties including filing, photocopying, record keeping, and minutes for meetings as required
  • Input data on systems as requested
  • Provide administration support to the General Manager as and when required

All posts offered are subject to two satisfactory references and an enhanced DBS or PVG disclosure.

About You

We are looking for someone who is professional, caring, and enthusiastic. You will be well-organised, have strong IT skills, good attention to detail, excellent verbal and written communication skills, and a good telephone manner. The ideal person will have a flexible approach with the ability to prioritise tasks and work as a team player and individually.

Working for Us

We'll provide full training, so it's a great opportunity to learn something new. In return, you will enjoy access to a huge variety of benefits and services to support your well-being and throughout your career, we will invest in you and you will enjoy additional support and benefits including:

  • We will pay for your DBS/PVG disclosure certificate
  • Induction and commitment to ongoing learning and development
  • Wellbeing - free of charge access to an independent and confidential Employee Assistance Programme. This gives Colleagues and their family access to 24/7 365 support for a whole range of issues including physical, mental, and financial issues.
  • Access to Blue Light Card - discount service providing members with thousands of amazing discounts online and on the high street
  • Aged 18-22 – we pay at least National Living Wage rate
  • Pension contributions
  • Paid holidays
  • Free onsite parking

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